Not always, Derek. Quote often one can clean the pins using what is called a "sonic cleaner". I've done this many times. Indeed one can replace only the pins on many displays if absolutely necessary. However in fairness, with older displays, parts can be difficult to get hold of. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 02 December 2008 14:37 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Faulty PowerBraille 40 I agree yes. However I do think that the way Braille cells are made is unfair to the paying customer! If say just one pin was not coming up, it's ridiculous that the whole Braille cell needs to be replaced. Regards, Derek > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf > Of Terry Clasper > Sent: Tuesday, December 02, 2008 2:25 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Faulty PowerBraille 40 > > > and if anyone can sort it out he can. > > > > ----- Original Message ----- > From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, December 02, 2008 2:14 PM > Subject: [access-uk] Re: Faulty PowerBraille 40 > > > > Hi Dean > > If 4 cells have a dot or so that don't work > > It may just need a good cleaning. However if each cell needs > > replicating this will cost about £340 plus about £80 or £90 > > for labour So total bill is gong to be about ££450 when you take > > into account. > > > > Anyway the guy you need is: > > Dave Godfrey > > Email address is: > > Dave.Godfrey@xxxxxxxxxxxx > > > > Tel: 01793 435225 > > > > Regards, Derek > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq