[access-uk] Re: Facebook - how to make it more accessible
- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 28 Jun 2007 19:36:41 +0100
Try doing the same with MySpace. The complete opposite is what you get.
There's nothing like being completely ignored to put you off a website.
Iain
----- Original Message -----
From: "Christopher Hallsworth" <chrishallsworth@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, June 28, 2007 9:01 AM
Subject: [access-uk] Re: Facebook - how to make it more accessible
I'll tell you about a similar story. I'm a massive fan of now defunct
Atomic Kitten, but I like their solo members, so I signed up to one of
their forums. Now, because they use visual verification during
registration, I e-mailed them explaining that I was blind and that I
couldn't see the visual verification, and within hours they've set up my
access to the forum! Couldn't believe that such a site would even give a
thought about accessibility as it's about a pop group! Just my two pence
worth.
On Thu, 28 Jun 2007 03:13:56 +0100, "Vanja Sudar" <vanja@xxxxxxxxxxx>
said:
> This goes even further. I'm very impressed with facebook! I emailed them
> baisicly telling them that I have difficulties signing up because I'm
> blind and am unable to see their visual veryfication and asked if they
> could help. Less than 5 hours after my email they set up my account for
> me! I wish all website/companies were so responsive. I'm definitely very
> impressed!
> Vanja
> http://www.sudar.co.uk
> MSN messenger: sudar23@xxxxxxxxxxx
> AIM: vanja121
> Skype: vanja121
> ----- Original Message -----
> From: Damon
> To: access-uk@xxxxxxxxxxxxx
> Sent: Wednesday, June 27, 2007 4:24 AM
> Subject: [access-uk] Facebook - how to make it more accessible
>
>
> Hi!
>
> Bit of progress here.
>
> I was banging on about facebook.com the other week. It's the big social
> networking site that everyone is talking and writing about. It's good
> in order to network, keep in touch with friends and business
> acquaintances. You can also find like-minded people there and all
> sorts. It seems that if you're not on facebook, you're not a proper
> human being if you are to believe The Guardian.
>
> The main barrier to using it is the verification graphic that you need
> to copy into a box at registration. Once beyond this point, you can use
> many of the features but some features have a further verification
> graphic that you need to get past in order to be able to add contacts,
> do email etc.
>
> I can now report, however, that after an email to the support team,
> they have taken away verification graphics for my account. What this
> now means is that I can use all of facebook's services. But at this
> stage it still means you need to be able to read verification graphics
> at the point of registration. Luckily though it's a once only thing now
> and they are working on an audio captcha idea.
>
> In order to get the graphics removed, go to the bottom of the page,
> click on help and find the help section about problems with
> registration. Get past all the FAQ stuff, you're looking for a form to
> fill in and send to the team. Within about 24 hours your internal
> verification graphics will be gone for good.
>
> I've started a really informal chat with one of the people there who is
> enthusiastic about accessibility too. She tells me she is now in
> contact with a few jaws users and they are really keen to move their
> product on.
>
> They have recently made their Gift Shop accessible. It works well.
>
> Go and give it a go. I urge you. Since being on facebook I have
> collected up around 21 friends and almost on a daily basis I am getting
> people who know me or have known me suddnly seeing I'm there and adding
> me to their friends list. I realise that talking about it in the
> abstract is just that, rather abstract, so go and give it a go. It
> would be awesome to create a blind network on there. And then offshoots
> can come out of, or feed into, that network and it could be really
> positive and interesting.
>
> And we can also help them hone the look and feel of their page, which
> isn't too bad usability wise, but the point is they are listening and
> keen to improve. Great news from a site with real egalitarian ambition.
>
> ...Damon
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> damon.rose@xxxxxxxxxxxxxx
> skype: damonrose
>
> London, England.
Christopher Hallsworth
E-mail: chrishallsworth@xxxxxxxxxxxxxx
Skype name chrishallsworth7266
MSN: ch9675@xxxxxxxxxxx
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