Hello all, You may have seen my earlier messages about not being able to play BBC downloaded programs using Windows 7 Pro 32bit, WMP 12 and Jaws 12. The vague error I got was "Windows Media Player C00D11B1 Windows Media Player can't play the file.". A kind list member advised me that there is a precedent of Jaws causing this particular problem and the solution is to unload Jaws before playing DRM files. Yes, I've just tried this and BBC programs played no problems. Further more, if you load Jaws while you are playing a media file with DRM , WMP crashes. Earlier, I tried all sort of fixes I could think of and those I've come across including manually resetting the DRM but none had worked. So it appears that it is most certainly a JFW issue. Thanks a punch FS. I will probably report this to FS sometime but meanwhile if anyone has any more information about this error feel free to chip in. Hope you will find this info of some use. Best, Amro