[access-uk] Re: Extra software with broadband packages
- From: "Sunil" <bosley20@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 31 May 2006 17:47:01 +0100
If excellent technical support is important I'd go for Nildram they're
great.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Douglas Harrison
Sent: 31 May 2006 17:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Extra software with broadband packages
Thanks for all the additional comments and advice. I have preserved them
carefully and they will be very helpful in making a decision.
Availability of initial Technical Support (without extortionate cost!) is
one of my priorities, but I am unlikely to be a heavy user and run into
problems with the download limits set. I simply want to get away from
such anoyances as spending 2 -3 hours over downloading a 30 mb file or
audio streams breaking up etc.
Douglas
On 31 May 2006 at 10:09, Georgina Joyce wrote:
> Hi
>
> Well I don't want to throw a spanner in the works but it depends upon what
> you want from your ISP.
>
> I personally feel that Graham has neglected to state that plus net have
> just about to chop up their support. You can make some local rate calls
> about your account etc but technical support is going to cost you 50p a
> minute.
>
> We're about to leave plus.net because our email seems to be rather
> disrupted, although I have to admit that could be down to other list
> services. But this £21.99 plan isn't as good as stated. We received an
> email stating that we were nearing to our 10Gig monthly limit. We're sure
> we had 20Gig limit not so long ago. I think Graham used the word virtual,
> yes it is virtual at the descression of mute policy makers. We signed up
> with plus.net stating that we were heavy users and accepted their
> suggestion.
>
> If you just want to collect email from lists, listen to ACB radio etc and
> download updates and the odd program. Services like plus.net and others
> would be sufficient. Beware of technical support costs and these fare
> usage policies as they move the boundaries to take more subscribers.
>
> Gena
>
--
Douglas Harrison
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