[access-uk] Re: Extra software with broadband packages
- From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 30 May 2006 23:42:16 +0100
Ray, the help has to be paid for if you want more complex help such as
setting up a router that is not supported by Plusnet or setting up a home
network but if it is help with basic services then help is still available
at local rates.
Help though has been a problem as call waiting times have become rather
long. Plus.net says that introducing this premium line will resolve this,
let's see.
Cheers
Graham
----- Original Message -----
From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 30, 2006 10:00 PM
Subject: [access-uk] Re: Extra software with broadband packages
Just to comment Douglas that Graham's experiences with Plusnet tally pretty
well with mine. I'd only say, as I think Graham has before, that Plusnet's
webmail leaves a good deal to be desired when it comes to accessability.
For all the ocasional outages I've had with Plusnet, I'd say overall the
service has been OK. I believe the help has to be paid for now, but at
least its getable and its in the UK too, no overseas call centres.
From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Douglas Harrison
Thanks Graham for taking the trouble to comment on the services
offered by these particular ISPs.
My current ISP (UKonline) cannot offer me a broadband service at a
competitive rate because I am on a rural BT exchange which they do
not cover, so I am forced to look elsewhere. Plus.net is in fact
near the top of my list of possibilities and what you say encourages
me to study their web site further. Having used three ISPs (Demon,
Onetel and Ukonline) in the last 4 years, I am anxious to make the
right choice for a move to broadband.
Douglas
n
On 30 May 2006 at 17:07, Graham Page wrote:
> a few people have said they have problems with plus.net but I and others
> have also found the company fine.
>
> You can sign up online, but not on the phone. Go to www.plus.nett
>
> For £21.99 a month you get virtually unlimited broadband and a fax to
> email service which lets you have a fax number beginning with 0870. If
> someone sends a fax to this number it is emailed to you as a graphic which
> you can scan using OCR software such as that provided with Microsoft
> Office 2003 or you could use something like Kurzweil 1000 if you already
> have it.
>
> Again, Tiscali
> offers fast connections at low prices which on first glance seem better
> value than the Plus.net offerings but some have reported difficulty with
> severe slow downs at peak times. go to www.tiscali.co.uk to sign up. I
> think you can sign up over the phone as well as online.
>
> Demon internet,
> www.demon.co.uk
> offers a service similar to that offered by plus.net. It is slightly more
> expensive but it is not as well known these days I would say though it
> used to be one of the most popular brands. I tend to think of Demon as
> being quite reliable and the company has technical support for visually
> impaired people given by a company called Apart consultancy.
>
> I used to use freeuk at www.freeuk.com
> this company is fast for dial up connections and good to have as a
> backup.
> I did tend to get a lot of junk mail though.
>
> A broadband connection is also available costing 322.99 a month, (£22.49 a
> month if you pay a full year in advance).
>
> you get basic web access at only 512KBits/sec so it is now looking rather
> slow for the price. This is not a big company though so it does not
> suffer as much from network congestion and mail problems as it is
> generally not targeted by hackers etc as larger companies. The webmail is
> particularly accessible.
>
> Hope these jottings help.
>
> Regards
>
--
Douglas Harrison
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