[access-uk] Re: Equpment warranty query

  • From: "Alex Stone" <alex.stone@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 4 May 2011 20:19:54 +0100

Derek, usually you're responsible for sending it back to the supplier.
Cheers
Alex

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 03 May 2011 17:30
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Equpment warranty query 

Hi  all
If one buys as new, equipment  such as a mobile phone, Braille Note taker,
embosser  etc.
If the kit is under  warranty,  and becomes faulty and one has to Send it
away,  is it normal  to have to pay  the costs To send it away, or would
the  warranty  normally cover such Costs.  


My  braille note  is faulty,  only  had it two months and yet I am suppo0sed
to  pay to send it back.

Regards,  Derek 

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