in addition, again in tools, internet options, advanced, make sure that the option that says enable install on demand is off. Still looking. Wally Harding RNIB Hi-tech support -----Original Message----- From: Wally.Harding@xxxxxxxxxxx [mailto:Wally.Harding@xxxxxxxxxxx] Sent: 27 May 2004 09:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Downloading with Internet Explorer Sandra In internet explorer check the following: go to the tools menu, internet options, security and press space bar on the custom button. Arrow down the tree view to a section that says downloads. arrow down once more and you will hear file downloads, make sure that enable is checked. just a long shot, but will keep looking as I'm sure I've seen this somewhere. I'll write again if I find anything. Wally Harding RNIB Hi-tech support -----Original Message----- From: Sandra Henshall [mailto:asvj09@xxxxxxxxxxxxx] Sent: 26 May 2004 20:25 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Downloading with Internet Explorer Hi Andy You're quite right. When I press enter on the download link, I get no choice as to whether I want to open or save the file. The download just starts automatically in what I can only assume is the open mode. The only way I can get to save the file now is, as you say, right clicking on the link and hoping that the save target as option is there. Wish I could get it back to the way it was, though ! ! Thanks for your help anyway. Cheers, Sandra. -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk