[access-uk] Re: Disabled Rail Card gaff last year
- From: <Clive.Lever@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 23 Nov 2010 12:00:48 -0000
Will do, but I'll ask the DPRC office again first.
Thanks,
Clive
Clive Lever
Diversity Advisor
01622 221163 (extension 7000 1163) Room 1.15, Sessions House, County
Hall, Maidstone, ME14 1XQ.
Diversity is a strength and we will value and harness difference for the
benefit of all service users, the individual and KCC.
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Colin Fowler
Sent: 23 November 2010 11:54
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Disabled Rail Card gaff last year
OK because this relates to E mail I shall be able to answer it being
still technology as such. Yes, I get an e mail reminder when my rail
card is due for renewal.
Take it up with david sindell at ATOC if you have a problem with the
DPRC office.
----- Original Message -----
From: Clive.Lever@xxxxxxxxxxx
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, November 23, 2010 11:47 AM
Subject: [access-uk] Re: Disabled Rail Card gaff last year
My wallet didn't come with Braille on it.
By the way, does anyone get correspondence from DPRC, such as
reminders of renewal due dates in alternative formats? I've never got
them to agree to supply anything but print.
Regards,
Clive
Clive Lever
Diversity Advisor
01622 221163 (extension 7000 1163) Room 1.15, Sessions House,
County Hall, Maidstone, ME14 1XQ.
Diversity is a strength and we will value and harness difference
for the benefit of all service users, the individual and KCC.
________________________________
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On Behalf Of Colin Fowler
Sent: 23 November 2010 11:41
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Disabled Rail Card gaff last year
Yeah! why not place the railcard in the wallet supplied, you
know the one, the one that came with braille on it!
----- Original Message -----
From: Clive.Lever@xxxxxxxxxxx
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, November 23, 2010 11:35 AM
Subject: [access-uk] Disabled Rail Card gaff last year
Hello all,
Last year, I renewed my disabled person's railcard.
Because they are the same size as the train tickets, I asked for a copy
with a Braille label, saying "Railcard". I got one. Then they said that
the cards they'd been sending out had a fault which meant that before
the end of the period for which the card was valid, the print on it
would have faded to illegibility. So they kindly sent a replacement
card, but without the originally requested Braille label. When I rang
to request that they replace like with like, they said
"unfortunately..." I've had to put my own braille label on the card, but
needed sighted help to make sure I didn't overwrite any crucial printed
information.
Has anybody had a similar experience or a more
satisfactory outcome?
Regards,
Clive
Clive Lever
Diversity Advisor
01622 221163 (extension 7000 1163) Room 1.15, Sessions
House, County Hall, Maidstone, ME14 1XQ.
Diversity is a strength and we will value and harness
difference for the benefit of all service users, the individual and KCC.
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