Yes, that's why I went down the RNIB route. The person on Customer Services said that if I encountered any difficulties, the volunteer help scheme could assist, assuming of course that we might run into difficulties, and of course have someone in Northern Ireland who is available. Anyway, I am looking forward, finally, to having a recordable unit that talks which is why we hung off and didn't purchase the Goodmans. We don't watch much TV, but it would be nice to record the odd programme that might be on late after we've turned in. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Long, Alison Sent: 04 May 2012 09:45 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Digital switch-over help We also have our volunteer home visiting service who can assist with installation and familiarisation that anyone can access, whether they purchase from RNIB or elsewhere. If you opt into the Helpscheme, then our volunteers could still do the software upgrade, if the scheme provides compatible Tvonics models. Regards Alison -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 04 May 2012 09:30 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Digital switch-over help Everyone, I have contacted the BBC switch-over team who sent me a letter this week because Northern Ireland is turning off its analogue signal in October. My letter stated that they can provide an accessible recordable digital source so I thought of the new box that RNIB now have on sale. The switch-over team can come and install the new box, fully up and running, with one year after-care, for the sum of £186. There is a waiting list for this to be done here, however, so my question, as well as passing on this information, is: how easy is it to set up this new box on a TV with Freeview built-in, is HD ready, and has an ordinary Sky DigiBox with the FreeSat card installed? We have a digital roof aerial installed already, so are basically fit to go. But it seems to me that it shouldn't be that difficult to install the box ourselves if we go ahead and purchase from RNIB. Thoughts welcome please, but no negativity if you don't mind William! (sigh). Kind Regards, Jackie Cairns ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq