Dear Jim If the Milestone is a 311 model you need to select mp3, memory card voice recorder or daisy. When you select one of these and plug in the Milestone to the computer you should see the contents of the memory card. You can copy content to the memory card using a card reader. If the Milestone is a 312 both the internal memory and sd card should show up as drives when you plug in the Milestone to the computer. You could try a different USB port. Hope this helps. Regards Paul The in-----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Doherty Sent: 30 July 2011 11:30 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Daisy milestone player problem Hi List members, Paul Porter gave me some good advice regarding the problem with a milestone player for a friend, unfortunately I was told by my friend he thought he had sorted out the problem only to find out he was wrong. When he presses all four buttons to reset the player, nothing happens. Also the player isn't showing up in is list of drives as a removable drive like it used to do. It will play from an sd card but he can't copy anything directly onto the player and has to put books etc. onto the sd card first. Has anyone any idea what he can do to rectify the problem? Thanks Jim Click here <https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg== 2TqKWLKMeLIkQC7Z5WxdpZanivNcJiFJWmTTIRMbBnxawg==> to report this email as spam. -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq