[access-uk] Re: Contacting Apple

Hi Andy,



try



accessibility@xxxxxxxxx



There's been mixed experiences on responses from this address.  Thankfully i've 
always got a decent enough response.  They can feedback to the developer, but 
also if you want a refund it's only Apple can issue this.



Regards,

barry.



From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
ANDY COLLINS
Sent: Wednesday, November 30, 2011 9:51 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Contacting Apple



Hi all -



I sent an email to Apple regarding my loss of accessibility to the Tune-In app 
since upgrading the app itself. I got a reply saying they were sorry I was 
having an issue with Itunes, and to  click a link to fill in a query form. 
Obviously they hadn't bothered to read my email properly!



I think some time ago somebody [may have been Ibrahim] said on this list that 
if there was an issue with any purchased software from Apple, and it's use with 
Voice Over, there was a contact to write to at apple that would resolve or 
refund. Anybody know the appropriate email address for this please?



I'm surprised that others haven't reported the problem with Tune-in as many on 
these forums have bought and loved the programme. Maybe most haven't upgraded 
it's software. I'd be really interested to hear if after upgrading, not 
necessarily the Apple IOS, but the Tune-In software, if it still works for most 
people? -



Andy



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