Hi Barry >Blind and partially sighted customers can arrange a free collection from >their home by calling Customer Services on 08457 740 740. Yes but I i think that only applies for the free post service under the articles for blind rules. I doubt mail to be sent "special delivery" can be picked up. Anyway, just to add to the confusion, <smile> one could use parcel force the cost of sending covers the pick up. I always use parcel force when I send kit for repairs. The cost is about £20 (if under 10kg) which covers pick up at time of your choice, delivery by 12:00 next working day. One can pay cash to driverm by cheque, or over the phone with card. Regards, Derek e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq