[access-uk] Re: CD/DVD drive
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 18 Feb 2009 15:27:35 -0000
So did you follow through the process of adding new hardware? If so,
did it come back with any messages?
George.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Barbara Wilson
Sent: 18 February 2009 14:03
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: CD/DVD drive
I have no CD. When I went to add new hardware, the drive was showing
up on
the list of available hardware.
Barbara Wilson
M: 07285685682
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
----- Original Message -----
From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 18, 2009 1:06 PM
Subject: [access-uk] Re: CD/DVD drive
> Hi Barbara, why go to add new hardware? How would you tell windows
what
> hardware you're trying to add. Secondly, have you the cd with the
driver
> for your dvd drive? If so go into device manager, highlight the
drive, and
> on the context menu you'll have update driver. You can then browse
to the
> driver.
> John.
>
> ----- Original Message -----
> From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, February 18, 2009 12:10 PM
> Subject: [access-uk] Re: CD/DVD drive
>
>
>> Hi John
>>
>> Tried this and still no joy. I am getting the same message as
before when
>> I go to add new hardware and try to reinstall. It is saying a help
and
>> support system service can not run. It tells me to go to start menu
and
>> click on help and support. When I do this it again tells me a help
and
>> support system service could not be found and tells me to click on
help
>> and support in the start menu-which is what I am trying to do! So
it
>> seems that some help and support files have either got corrupted or
>> removed. Anyone any ideas what to do next?
>>
>>
>> Barbara Wilson
>> M: 07285685682
>> E: barkingbabs@xxxxxxxxxxxxxxx
>> IM: creativeeyes@xxxxxxxxxxxxx
>>
>> ----- Original Message -----
>> From: "john coley" <johncoley@xxxxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Wednesday, February 18, 2009 9:41 AM
>> Subject: [access-uk] Re: CD/DVD drive
>>
>>
>>> Hi Barbara, if I'm understanding you right the drive is showing up
in
>>> device manager. Something you could try, which I've known
sometimes to
>>> do the trick in cases like this is to uninstall the drive in
device
>>> manager. Highlight the drive and uninstall will be on the context
menu..
>>> Click ok and then reboot. With any luck windows will reinstall it.
Give
>>> it a spin and let me know what happens.
>>> John.
>>>
>>> ----- Original Message -----
>>> From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Wednesday, February 18, 2009 9:03 AM
>>> Subject: [access-uk] Re: CD/DVD drive
>>>
>>>
>>>> Yes, no joy.
>>>>
>>>> Barbara
>>>>
>>>> Barbara Wilson
>>>> M: 07285685682
>>>> E: barkingbabs@xxxxxxxxxxxxxxx
>>>> IM: creativeeyes@xxxxxxxxxxxxx
>>>>
>>>> ----- Original Message -----
>>>> From: "Mark Threadgold" <m.j.threadgold@xxxxxxxxxxxx>
>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>> Sent: Wednesday, February 18, 2009 8:40 AM
>>>> Subject: [access-uk] Re: CD/DVD drive
>>>>
>>>>
>>>>> Barbara ,
>>>>>
>>>>> Have you tried running the add new hardware wizard to see if
windows
>>>>> finds
>>>>> the drive itself and reinstalls it?
>>>>>
>>>>> Mark Threadgold
>>>>>
>>>>> Of all the things I have ever lost, The one I miss most is my
mind...
>>>>>
>>>>>
>>>>>
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