Brilliant! Thanks so much for the help. Please guys, keep them coming. Many thanks. ----- Original Message ----- From: "Saqib" <saqib500@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Date: Wed, 18 Jun 2008 21:39:41 +0100 Subject: [access-uk] Re: Broadband > Hi Chris. I'm on BT Broadband unlimited downloads package and I have a > wireless Hub. I joined in December and have not had a single problem. I have > had sighted help to install the software which is not really necessary to > have because I've uninstalled the extras. If you have a Broadband related > problem it is free for you to ring up and have a customer rep to help you > with your query. They will also use remote access to solve your issues as a > final resort. I've only had to reset my hub once in the last 6 months which > was only last week/. The BT team talked me through a trouble shooting > exercise and my problem with not being able to connect to the internet was > solved instantly. They were even prepared to send a technician out to > examine the line without charging me for the call out. There are cheaper > providers out there than BT but I don't think the level of customer service > would be as good. This definitely matters when you are helpless to solve the > problem yourself. > ----- Original Message ----- > From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, June 18, 2008 9:17 PM > Subject: [access-uk] Broadband > > > > > > Hi all, we're thinking of moving to broadband very soon, and we have two > > providers in mind, AOL and BT. I'd like some urgent comments and feedback > > please on these providers, whether they're good or bad, what service > > you've > > had off them, how good they were if you've experienced problems, things > > like that. All comments and feedback will be very welcoming indeed, and I > > thank you very much in advance for them. This is part of some research I'm > > doing for my father as he's absolutely clueless on broadband, particularly > > with regards to what providers tell you online. If you can, please send > > all > > comments and feedback before Friday, and I'll forward them all to my > > father. Thanks again, and take care. > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq