[access-uk] Re: Broadband

Hi David, many thanks for this.

----- Original Message -----
From: "David W Wood" <g3yxx@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Date: Thu, 19 Jun 2008 13:30:30 +0100
Subject: [access-uk] Re: Broadband

> Hi
> 
> I have been with Demon now for 13 years and find the service good.
> 
> As well as a POP3 service, there is also a web based interface.
> 
> The only problem is with the billing department who are a bit chaotic!
> 
> David W Wood
> 
> GUILDFORD PHYSIOTHERAPY AND SPORTS CLINIC
> MATTHEWS HOUSE
> 85 EPSOM ROAD
> GUILDFORD
> SURREY GU1 3PA
> 
> T: 01483 575876 (APPOINTMENTS)
>          302691 (ALL OTHER INQUIRIES)
> 
> E: reception@xxxxxxxxxxxxxxxxxxx
> W: http://tinyurl.com/5wptcp
> 
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> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
> Georgina Joyce
> Sent: Thursday, June 19, 2008 12:17 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Broadband
> 
> Hi Chris
> 
> If you like many of us are stuck with using BT old copper wire
> connections i.e. ADSL broadband then there is some choice.  I'd suggest
> you look at demon.co.uk.  They've been in the business a very long time.
> They were about when I had my account with Compuserve.  Those were the
> days.  <smiles>  We brought an ADSL modem from ebay.  A power seller who
> has help forums, telephone support and sells many referbished BT Voyager
> modems and routers.  His service is excellent.  Just search for BT
> Voyager and you'll find his shop.
> 
> Gena
> On Thu, 2008-06-19 at 11:19 +0100,
> christopherhallsworth71@xxxxxxxxxxxxxx wrote:
> > Hi dave, many thanks for this. The problem with that is that as we don't
> have any equipment for broadband access, it would cost us too much initially
> so far as i can tell. I know they would send you the equipment for free if
> we stay with them for 12 months or more, but it's the case of whether we
> like them or not, i don't know.
> > --
> > this email has been sent via my phone
> > 
> > - original message -
> > Subject:    [access-uk] Re: Broadband
> > From:       "Dave Taylor" <dave@xxxxxxxxxxxxxx>
> > Date:               19/06/2008 8:55 am
> > 
> > hi, sounds like both BT and AOL try to make you install extra software. I 
> > would not go for either personally for that reason.
> > 
> > Plusnet doesn't make you install any software. Everything can be managed
> on 
> > the internet and is very accessible, the help line is a landline number,
> but 
> > the online help is good, and they are very good at sorting problems out if
> 
> > they do occur. I've only ever had line related problems and they were
> pretty 
> > firm with the engineers about getting it sorted, and now it's fantastic.
> My 
> > particular modem does need resetting from time to time but that is done by
> 
> > unplugging the power from the back of it then plugging it back in again,
> or 
> > again, you can do it through internet explorer. As the modem has an http 
> > interface, you get all your line readings, speed, technical data etc to be
> 
> > able to trouble shoot any problems.
> > 
> > I get 15 gig of downloads, which is loads, for £15 a month. The website is
> 
> > www.plus.net
> > 
> > Cheers
> > Dave
> > 
> > 
> > --------------------------------------------------
> > From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
> > Sent: Wednesday, June 18, 2008 9:49 PM
> > To: <access-uk@xxxxxxxxxxxxx>
> > Subject: [access-uk] Re: Broadband
> > 
> > 
> > Brilliant! Thanks so much for the help. Please guys, keep them coming.
> Many
> > thanks.
> > 
> > ----- Original Message -----
> > From: "Saqib" <saqib500@xxxxxxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Date: Wed, 18 Jun 2008 21:39:41 +0100
> > Subject: [access-uk] Re: Broadband
> > 
> > > Hi Chris. I'm on BT Broadband unlimited downloads package and I have a
> > > wireless Hub. I joined in December and have not had a single problem. I
> > have
> > > had sighted help to install the software which is not really necessary
> to
> > > have because I've uninstalled the extras. If you have a Broadband
> related
> > > problem it is free for you to ring up and have a customer rep to help
> you
> > > with your query. They will also use remote access to solve your issues
> as 
> > > a
> > > final resort. I've only had to reset my hub once in the last 6 months 
> > > which
> > > was only last week/. The BT team talked me through a trouble shooting
> > > exercise and my problem with not being able to connect to the internet
> was
> > > solved instantly. They were even prepared to send a technician out to
> > > examine the line without charging me for the call out. There are cheaper
> > > providers out there than BT but I don't think the level of customer 
> > > service
> > > would be as good. This definitely matters when you are helpless to solve
> > the
> > > problem yourself.
> > > ----- Original Message ----- 
> > > From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
> > > To: <access-uk@xxxxxxxxxxxxx>
> > > Sent: Wednesday, June 18, 2008 9:17 PM
> > > Subject: [access-uk] Broadband
> > >
> > >
> > > >
> > > > Hi all, we're thinking of moving to broadband very soon, and we have
> two
> > > > providers in mind, AOL and BT. I'd like some urgent comments and 
> > > > feedback
> > > > please on these providers, whether they're good or bad, what service
> > > > you've
> > > > had off them, how good they were if you've experienced problems,
> things
> > > > like that. All comments and feedback will be very welcoming indeed,
> and 
> > > > I
> > > > thank you very much in advance for them. This is part of some research
> 
> > > > I'm
> > > > doing for my father as he's absolutely clueless on broadband, 
> > > > particularly
> > > > with regards to what providers tell you online. If you can, please
> send
> > > > all
> > > > comments and feedback before Friday, and I'll forward them all to my
> > > > father. Thanks again, and take care.
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> > 
> > 
> > 
> > Internal Virus Database is out of date.
> > Checked by AVG.
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> > 1:25 PM 
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> -- 
> Gena
> 
> http://www.ready2golinux.com
> 
> M0EBP
> 
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