[access-uk] Re: Broadband

  • From: "David W Wood" <g3yxx@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 19 Jun 2008 13:30:30 +0100

Hi

I have been with Demon now for 13 years and find the service good.

As well as a POP3 service, there is also a web based interface.

The only problem is with the billing department who are a bit chaotic!

David W Wood

GUILDFORD PHYSIOTHERAPY AND SPORTS CLINIC
MATTHEWS HOUSE
85 EPSOM ROAD
GUILDFORD
SURREY GU1 3PA

T: 01483 575876 (APPOINTMENTS)
         302691 (ALL OTHER INQUIRIES)

E: reception@xxxxxxxxxxxxxxxxxxx
W: http://tinyurl.com/5wptcp

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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Georgina Joyce
Sent: Thursday, June 19, 2008 12:17 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Broadband

Hi Chris

If you like many of us are stuck with using BT old copper wire
connections i.e. ADSL broadband then there is some choice.  I'd suggest
you look at demon.co.uk.  They've been in the business a very long time.
They were about when I had my account with Compuserve.  Those were the
days.  <smiles>  We brought an ADSL modem from ebay.  A power seller who
has help forums, telephone support and sells many referbished BT Voyager
modems and routers.  His service is excellent.  Just search for BT
Voyager and you'll find his shop.

Gena
On Thu, 2008-06-19 at 11:19 +0100,
christopherhallsworth71@xxxxxxxxxxxxxx wrote:
> Hi dave, many thanks for this. The problem with that is that as we don't
have any equipment for broadband access, it would cost us too much initially
so far as i can tell. I know they would send you the equipment for free if
we stay with them for 12 months or more, but it's the case of whether we
like them or not, i don't know.
> --
> this email has been sent via my phone
> 
> - original message -
> Subject:      [access-uk] Re: Broadband
> From: "Dave Taylor" <dave@xxxxxxxxxxxxxx>
> Date:         19/06/2008 8:55 am
> 
> hi, sounds like both BT and AOL try to make you install extra software. I 
> would not go for either personally for that reason.
> 
> Plusnet doesn't make you install any software. Everything can be managed
on 
> the internet and is very accessible, the help line is a landline number,
but 
> the online help is good, and they are very good at sorting problems out if

> they do occur. I've only ever had line related problems and they were
pretty 
> firm with the engineers about getting it sorted, and now it's fantastic.
My 
> particular modem does need resetting from time to time but that is done by

> unplugging the power from the back of it then plugging it back in again,
or 
> again, you can do it through internet explorer. As the modem has an http 
> interface, you get all your line readings, speed, technical data etc to be

> able to trouble shoot any problems.
> 
> I get 15 gig of downloads, which is loads, for £15 a month. The website is

> www.plus.net
> 
> Cheers
> Dave
> 
> 
> --------------------------------------------------
> From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
> Sent: Wednesday, June 18, 2008 9:49 PM
> To: <access-uk@xxxxxxxxxxxxx>
> Subject: [access-uk] Re: Broadband
> 
> 
> Brilliant! Thanks so much for the help. Please guys, keep them coming.
Many
> thanks.
> 
> ----- Original Message -----
> From: "Saqib" <saqib500@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Date: Wed, 18 Jun 2008 21:39:41 +0100
> Subject: [access-uk] Re: Broadband
> 
> > Hi Chris. I'm on BT Broadband unlimited downloads package and I have a
> > wireless Hub. I joined in December and have not had a single problem. I
> have
> > had sighted help to install the software which is not really necessary
to
> > have because I've uninstalled the extras. If you have a Broadband
related
> > problem it is free for you to ring up and have a customer rep to help
you
> > with your query. They will also use remote access to solve your issues
as 
> > a
> > final resort. I've only had to reset my hub once in the last 6 months 
> > which
> > was only last week/. The BT team talked me through a trouble shooting
> > exercise and my problem with not being able to connect to the internet
was
> > solved instantly. They were even prepared to send a technician out to
> > examine the line without charging me for the call out. There are cheaper
> > providers out there than BT but I don't think the level of customer 
> > service
> > would be as good. This definitely matters when you are helpless to solve
> the
> > problem yourself.
> > ----- Original Message ----- 
> > From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Sent: Wednesday, June 18, 2008 9:17 PM
> > Subject: [access-uk] Broadband
> >
> >
> > >
> > > Hi all, we're thinking of moving to broadband very soon, and we have
two
> > > providers in mind, AOL and BT. I'd like some urgent comments and 
> > > feedback
> > > please on these providers, whether they're good or bad, what service
> > > you've
> > > had off them, how good they were if you've experienced problems,
things
> > > like that. All comments and feedback will be very welcoming indeed,
and 
> > > I
> > > thank you very much in advance for them. This is part of some research

> > > I'm
> > > doing for my father as he's absolutely clueless on broadband, 
> > > particularly
> > > with regards to what providers tell you online. If you can, please
send
> > > all
> > > comments and feedback before Friday, and I'll forward them all to my
> > > father. Thanks again, and take care.
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> 
> 
> Internal Virus Database is out of date.
> Checked by AVG.
> Version: 8.0.100 / Virus Database: 269.24.1/1469 - Release Date: 5/27/2008

> 1:25 PM 
> 
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-- 
Gena

http://www.ready2golinux.com

M0EBP

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