Hi Ari, I think the best would be to send the machine back to us. I wrote you off list with all the details. Best wishes, Madleen -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ari Sent: 31 December 2009 22:47 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] BookSense Problem Hi all This is a rather odd problem, and I'm not sure how to solve it. My mom bought me a Book Sense from the RNIB for Christmas, it has firmware 1.1 on it. Now, I followed the correct link Steve sent us to download 2.0. I unzipped both the .bin files for the Booksense without the radio, which is the version I have. I put them in the root of the SD card and followed all the instructions to upgrade. The booksense says it's upgrading the firmware, I wait and hear the musical chyme that it makes when it switches on again, I get no error message, but the firmware is still version 1.1, it doesn't want to upgrade, and I still have these annoying bookshare and nls folders. Any suggestions? Thanks Ari ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq