[access-uk] Re: Belkin 54G modem disconnecting from BT internet

  • From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 5 Jul 2006 15:40:28 +0100

Hi,

If you unplug the DSL cable then reconnect, do you get the connection back?  
When it is disconnected, can you access the web pages to see the connection 
status or any connection logs?

Thanks.
Andrew.


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx on behalf of Brian Hartgen
Sent: Wed 05/07/2006 14:47
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Belkin 54G modem disconnecting from BT internet
 
Hi

I am wondering if anyone has experienced this problem.

I have connected for a friend a belkin 54G aDSL router/modem, and the person 
is using a BT internet account.  However, despite my best efforts and 
checking various settings, the modem seems to disconnect from BT internet 
about every thirty minutes.  When it is unplugged from the electricity and 
reconnected, obviously the router is reset and internet access is restored.

Before I start calling BT and/or Belkin, has this happened to anyone else 
please?

Thanks.

Brian Hartgen

MSN: brian@xxxxxxxxxxx
SKYPE: brianhartgen
SKYPE IN UK:  0208-133-7186
SKYPE IN US: 213-985-3581 


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