[access-uk] Re: Belarc Advisor Issues

  • From: "Tom" <tlorimer@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 17 Aug 2011 11:23:45 +0100

Sorry, my last message was a bit confusing, it should have read.

Where are you seeing the operating system Name as:
XP Media SP2?

The first line of your system information states that the operating system is:
OS Name Microsoft Windows 7 Home Premium

Tom.

  ----- Original Message ----- 
  From: Tom 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Wednesday, August 17, 2011 11:14 AM
  Subject: [access-uk] Re: Belarc Advisor Issues


  Where are you seeing the "XP Media SP2 OS Name as:
  XP Media SP2?

  The first line of your system information states that the operating system is:
  OS Name Microsoft Windows 7 Home Premium

  Tom.

    ----- Original Message ----- 
    From: Derek hackett 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Wednesday, August 17, 2011 10:07 AM
    Subject: [access-uk] Re: Belarc Advisor Issues


    Hi George
    I have copied the information displayed under System Information for my 
Computer below.
    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description  Not Available
    OS Manufacturer Microsoft Corporation
    System Name DEREK-PC
    System Manufacturer Acer
    System Model Aspire M5811
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz, 3201 Mhz, 2 
Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. P01-B2, 29/04/2010
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume2
    Locale United Kingdom
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name derek-PC\derek
    Time Zone GMT Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.87 GB
    Available Physical Memory 2.45 GB
    Total Virtual Memory 7.73 GB
    Available Virtual Memory 6.20 GB
    Page File Space 3.87 GB
    Page File C:\pagefile.sys

    I have now uninstalled Belarc three times & shut downd  the PC as per your 
recommendations. I have just now reinstalled Belarc & it is still reporting 
that my Operating System is XP Media SP2 , is it possible that some how I have 
managed  to put my PC in compatibility mode?, is so how do I revert the 
process?.
    Many Thanks
    Derek

     
    From: George Bell 
    Sent: Tuesday, August 16, 2011 10:05 AM
    To: access-uk@xxxxxxxxxxxxx 
    Subject: [access-uk] Re: Belarc Advisor Issues


    Hi Derek,

     

    If you go to Start:  Computer, and right click on Computer, and select 
Properties, does it definitely say Windows 7 there?

     

    George.

     

    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Derek hackett
    Sent: 15 August 2011 21:51
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Re: Belarc Advisor Issues

     

        

    Hi George.

    I still have the same problem, after carrying out your suggestions, do you 
have any other ideas that I can try

    Many Thanks

    .

    Derek


     

    From: George Bell 

    Sent: Monday, August 15, 2011 9:42 AM

    To: access-uk@xxxxxxxxxxxxx 

    Subject: [access-uk] Re: Belarc Advisor Issues

     

    No sure what's happening here, Derek.  My system is also Windows 7 SP1 and 
Belarc reports correctly.

     

    Suggest initially that you uninstall, re-boot system then download again 
and install.

     

    George.

     

    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Derek hackett
    Sent: 14 August 2011 20:03
    To: access
    Subject: [access-uk] Belarc Advisor Issues

     

    Hi Folks

    Please could anyone help me, my PC has Windows 7 Premium SP1 64bit 
Operating System installed, but when I run Belarc Advisor it reports that my 
Operating System is Windows XP Media Center Edition Service Pack 2 (build 2600. 
Therefore is it possible to tell Windows 7 to run in Windows Xp mode?, if so 
how do I resolve the problem.

    Many thanks for any suggestions recieved.

    Regards

    Derek

     

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