[access-uk] Re: Belarc Advisor Issues

  • From: "Derek hackett" <derek.hackett2@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 17 Aug 2011 10:07:00 +0100

Hi George
I have copied the information displayed under System Information for my 
Computer below.
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name DEREK-PC
System Manufacturer Acer
System Model Aspire M5811
System Type x64-based PC
Processor Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz, 3201 Mhz, 2 Core(s), 
4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P01-B2, 29/04/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name derek-PC\derek
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.87 GB
Available Physical Memory 2.45 GB
Total Virtual Memory 7.73 GB
Available Virtual Memory 6.20 GB
Page File Space 3.87 GB
Page File C:\pagefile.sys

I have now uninstalled Belarc three times & shut downd  the PC as per your 
recommendations. I have just now reinstalled Belarc & it is still reporting 
that my Operating System is XP Media SP2 , is it possible that some how I have 
managed  to put my PC in compatibility mode?, is so how do I revert the 
process?.
Many Thanks
Derek


From: George Bell 
Sent: Tuesday, August 16, 2011 10:05 AM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: Belarc Advisor Issues


Hi Derek,

 

If you go to Start:  Computer, and right click on Computer, and select 
Properties, does it definitely say Windows 7 there?

 

George.

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Derek hackett
Sent: 15 August 2011 21:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Belarc Advisor Issues

 

    

Hi George.

I still have the same problem, after carrying out your suggestions, do you have 
any other ideas that I can try

Many Thanks

.

Derek


 

From: George Bell 

Sent: Monday, August 15, 2011 9:42 AM

To: access-uk@xxxxxxxxxxxxx 

Subject: [access-uk] Re: Belarc Advisor Issues

 

No sure what's happening here, Derek.  My system is also Windows 7 SP1 and 
Belarc reports correctly.

 

Suggest initially that you uninstall, re-boot system then download again and 
install.

 

George.

 

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Derek hackett
Sent: 14 August 2011 20:03
To: access
Subject: [access-uk] Belarc Advisor Issues

 

Hi Folks

Please could anyone help me, my PC has Windows 7 Premium SP1 64bit Operating 
System installed, but when I run Belarc Advisor it reports that my Operating 
System is Windows XP Media Center Edition Service Pack 2 (build 2600. Therefore 
is it possible to tell Windows 7 to run in Windows Xp mode?, if so how do I 
resolve the problem.

Many thanks for any suggestions recieved.

Regards

Derek

 

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