[access-uk] Re: Barclay's connect card PIN advice
- From: "Barry Toner" <barry@xxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 2 Jul 2009 13:13:51 +0100
Marie,
Only one I've dealt with this recently was the Ulster bank here in Northern
Ireland.
After a bit of spouting DDA to them and the fact that they could offer me it
in large print, ordinary print an Braille non of which formats i can
personally read an agent was authorised to get it and phone me with the
number. With the understanding that I would go and change the default pin
ASAP.
I did ask for it to be emailed and was told that wasn't' secure. I pointed
out the fact I was requesting it, the email was in my name on my domain, and
I could answer all security clearance questions on the phone is all they
have on most other customers for legitimacy. I also mentioned that paper
mail can be intercepted allot easier than electronic mail, even though it is
not encrypted most of the time.
you could try what worked for me. I think this whole thing of signatures
and scratch codes is a sham in 2009. Anyone can forge my chicken scratch of
a signature, my sig changes every time, but companys and government bodys
still incist on paper forms.
So much for the carbon foot prints, eh?
Barry.
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Marie Baisez
Sent: 02 July 2009 13:00
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Barclay's connect card PIN advice
Hi all, when I got my new connect card last year, the person who read the
PIN that was sent to me couldn't see very well, and found it difficult to
read the numbers that are supposed to appear on the paper when
scratched,when I was in the UK in May, I found out I'd been given an
incorrect number.
I asked for a new PIN at my branch of Barclay's and was assured I would
receive the code in print and in Braille.
This was 6 weeks ago now. The difficult to read print arrived without delay
but the Braille version has not arrived to date.
Asked a fully sighted person to scratch and read the print to-day,
unfortunately she scratched the wrong part of the paper and made the code
disappear.
now my questions: 1 How long should I expect to have to wait for the Braille
version of a PIN number? 2 Is there a number, not a premium or 0800 number I
can call from France to help me sort this out? 3 How do you all manage with
these scratch and read things when you can't see printed material? Any tips
welcomed.
Marie
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