[access-uk] Re: BT or not to BT

  • From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 2 Jul 2007 11:29:32 +0100

Just heard today that the Carlisle group might be buying out Virgin Media; I 
wouldn't be happy about that, with the Bin Larden and Bush families on the 
board!

- Andy
----- Original Message ----- 
From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 01, 2007 11:25 PM
Subject: [access-uk] Re: BT or not to BT


| Hold up, so are Virgin Media offering broadband on both ADSL and Coaxial
| now?
|
| Dj Paddy
| Keeping in touch with me:
|
| Twitter Username- dj_paddy
|
| Twitter RSS-
| http://twitter.com/statuses/friends_timeline/4871941.rss
|
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| http://feeds.feedburner.com/irishgeek
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| Email/msn contact:  djpaddy@xxxxxxxxxxxxx
|
| Skype:  djpaddy
|
| My websites are mainly used for jumping off platforms, they are
|
| http://www.djpaddy.co.uk
|
| http://www.barry-toner.co.uk
| ----- Original Message ----- 
| From: "Dean Wilcox" <wilcoxdean@xxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Sunday, July 01, 2007 6:21 PM
| Subject: [access-uk] Re: BT or not to BT
|
|
| I'm with Virgin Media and I don't have
| cable.  Its starting to improve recently as I've
| had a not so good service lately but all you need is a BT line.
|
| At 17:45 01/07/2007, you wrote:
| >Hi Kevin - That's what I was thinking, we don't have the option for cable
| >tv
| >here, which I assume means I cant have Virgin as my ISP?
| >
| >- Andy
| >
| >
| >----- Original Message -----
| >From: "kevin and Emma" <kream@xxxxxxxxxxxx>
| >To: <access-uk@xxxxxxxxxxxxx>
| >Sent: Sunday, July 01, 2007 5:35 PM
| >Subject: [access-uk] Re: BT or not to BT
| >
| >
| >| hi andy, not sure if your confusing things or if i am! smile. in order 
to
| >| have virgin media as your ISP, you need to have a cable connection in
| >your
| >| property as you did with telewest and NTL, but you don't have to be
| >| subscribed to the TV packages.
| >| kevin - (lord l)
| >| "Civilization exists by geological consent, subject to change without
| >| notice"-Will Durant
| >| contact me:
| >| email/msn: kream@xxxxxxxxxxxx
| >| skype: lordandladyl
| >| ----- Original Message -----
| >| From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| >| To: <access-uk@xxxxxxxxxxxxx>
| >| Sent: Sunday, July 01, 2007 1:19 PM
| >| Subject: [access-uk] Re: BT or not to BT
| >|
| >|
| >| > Ah DJ, that sounds worth a look then; I thought when it was Telewest
| >that
| >| > meant cable connection rather than bt land line.
| >| >
| >| > - Andy
| >| > ----- Original Message -----
| >| > From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
| >| > To: <access-uk@xxxxxxxxxxxxx>
| >| > Sent: Sunday, July 01, 2007 1:03 PM
| >| > Subject: [access-uk] Re: BT or not to BT
| >| >
| >| >
| >| > | Andy,
| >| > |
| >| > | Do you mean cable as in cable tv?
| >| > |
| >| > | if so, no you don't.
| >| > |
| >| > | You can just have Virgin Media as your ISP.
| >| > |
| >| > | Dj Paddy
| >| > | Keeping in touch with me:
| >| > |
| >| > | Twitter Username- dj_paddy
| >| > |
| >| > | Twitter RSS-
| >| > | http://twitter.com/statuses/friends_timeline/4871941.rss
| >| > |
| >| > | BLOG RSS-
| >| > | http://feeds.feedburner.com/irishgeek
| >| > |
| >| > | Email/msn contact:  djpaddy@xxxxxxxxxxxxx
| >| > |
| >| > | Skype:  djpaddy
| >| > |
| >| > | My websites are mainly used for jumping off platforms, they are
| >| > |
| >| > | http://www.djpaddy.co.uk
| >| > |
| >| > | http://www.barry-toner.co.uk
| >| > | ----- Original Message -----
| >| > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| >| > | To: <access-uk@xxxxxxxxxxxxx>
| >| > | Sent: Sunday, July 01, 2007 12:06 PM
| >| > | Subject: [access-uk] Re: BT or not to BT
| >| > |
| >| > |
| >| > | >I take it you have to be on cable to go with Virgin [think there's 
a
| >| > double
| >| > | > entendre there :]]
| >| > | >
| >| > | > - Andy
| >| > | > ----- Original Message -----
| >| > | > From: <deonv@xxxxxxxxxxxxxxxx>
| >| > | > To: <access-uk@xxxxxxxxxxxxx>
| >| > | > Sent: Saturday, June 30, 2007 12:31 PM
| >| > | > Subject: [access-uk] Re: BT or not to BT
| >| > | >
| >| > | >
| >| > | > | We are with Virgin (used to be
| >| > | > | Telewest/Blueyonder) and don't have the least
| >| > | > | hesitation, yet, recommending them.
| >| > | > |
| >| > | > | On the few occasions I had a problem the person
| >| > | > | on the technical desk was familiar with the
| >| > | > | concept of screen readers, knowledgable, patient and resolved 
the
| >| > | > problem.
| >| > | > |
| >| > | > | What's more there is no broadband limit, prices
| >| > | > | are good, down-time is minimal and their talk
| >| > | > | anywhere telephone packages are pretty good buys
| >| > | > | if you call internationally and to mobiles a lot.
| >| > | > |
| >| > | > | Deon
| >| > | > |
| >| > | > | At 11:37 30/06/2007, you wrote:
| >| > | > | >I would get my partner to comment on this one, but as her
| >weekend
| >| > will
| >| > | > | >be hectic, I shall respond myself, by saying that from what
| >she's
| >| > told
| >| > | > | >me Virgin Media are very good. This might impress you 
actually.
| >She
| >| > | > told
| >| > | > | >me this morning over MSN that the signal quality of her 
wireless
| >| > was
| >| > | > | >excellent and that the speed was 54 MBPS, but boy was her
| >internet
| >| > | > | >connection fast as lightning! Her AVG updated in seconds, 
links
| >on
| >| > web
| >| > | > | >pages loaded in no more than a second ... I think you'll be
| >| > impressed
| >| > | > | >with Virgin Media. Good luck and let us know how you get on 
with
| >| > them.
| >| > | > | >On Sat, 30 Jun 2007 08:49:35 +0100, "Dj Paddy"
| >| > <mygroups@xxxxxxxxxxxxx>
| >| > | > | >said:
| >| > | > | > > Hi all,
| >| > | > | > >
| >| > | > | > > Looks like we're going to be leaving BT for Virgin Media.
| >| > | > | > >
| >| > | > | > > They can't get this broadband sorted.
| >| > | > | > >
| >| > | > | > > We've had 5, yes 5 engineers out at the house.  Out of all
| >but
| >| > one
| >| > | > new
| >| > | > | > > what
| >| > | > | > > she, was up to.  They constantly wanted to measure signal,
| >even
| >| > | > though
| >| > | > | > > yesterday morning a job was specifically booked to measure
| >| > | > throughput.
| >| > | > | > > The
| >| > | > | > > engineer who was booked for the job told me,
| >| > | > | > > " I wouldn't know anything about that"
| >| > | > | > >
| >| > | > | > > When I explained that wholesale and retail couldn't even 
ping
| >me
| >| > he
| >| > | > said,
| >| > | > | > > "I'll get my collegue to call round as my wee XP laptop
| >wouldn't
| >| > be
| >| > | > | > > powerful
| >| > | > | > > enough for that".
| >| > | > | > >
| >| > | > | > > What sortive clowns are these guys employing?
| >| > | > | > >
| >| > | > | > > There's been one gentleman in BT though that I have to take
| >my
| >| > hat
| >| > | > off
| >| > | > | > > to.
| >| > | > | > > He's a young fella like myself and we've screamed at
| >engineers
| >| > | > together.
| >| > | > | > >
| >| > | > | > > We've had the phone line isolated and the modem/router
| >directly
| >| > | > wired
| >| > | > to
| >| > | > | > > it.
| >| > | > | > >
| >| > | > | > > We've had battery cleared off the line, then two weeks 
later
| >a
| >| > lady
| >| > | > | > > engineer
| >| > | > | > > came and actually did clear the battery her male collegue 
was
| >| > meant
| >| > | > to
| >| > | > | > > have
| >| > | > | > > cleardd.
| >| > | > | > >
| >| > | > | > > We've had a new card, supposably fitted in the D Slam,
| >| > (Exchange).
| >| > | > | > >
| >| > | > | > > 4pm hits and we drop to 40k for all downloads inside the UK
| >| > servers,
| >| > | > 19K
| >| > | > | > > or
| >| > | > | > > below for outside.
| >| > | > | > >
| >| > | > | > > I've been running speed tests and I'm coming back with 
1700k
| >out
| >| > of
| >| > | > a
| >| > | > | > > possible 8128k.  We're in a good area, close to the 
exchange,
| >| > | > (around
| >| > | > | > > 1500metres), and we recieve the full 8128 signal.
| >| > | > | > >
| >| > | > | > > The place over there is a shambles.  I'm frankly pissed off
| >by
| >| > the
| >| > | > lack
| >| > | > | > > of
| >| > | > | > > knowledge their engineers have, this is compounded by them
| >| > | > attempting
| >| > | > to
| >| > | > | > > hide behind jargon.
| >| > | > | > >
| >| > | > | > > My XP laptop isnt' powerful enough to try and see if I can
| >ping
| >| > | > you....
| >| > | > | > >
| >| > | > | > > He didn't have a clue what ping was!
| >| > | > | > >
| >| > | > | > > Fair enough, alot of people I'm mailing this to might not.
| >This
| >| > | > guy's
| >| > | > a
| >| > | > | > > field engineer for a broadband internet service provider!
| >| > | > | > >
| >| > | > | > > He also tryed to give me BS about signal to noise ratio, 
and
| >| > like
| >| > | > with
| >| > | > | > > the
| >| > | > | > > other gentleman I explained about Shannon's theary that's
| >used
| >| > to
| >| > | > | > > formulate
| >| > | > | > > this.
| >| > | > | > >
| >| > | > | > > Do these clowns talk this way to all home end users?
| >| > | > | > >
| >| > | > | > > Anyways, we're paying these jokers £52 a month for really
| >crappy
| >| > 8MB
| >| > | > | > > service
| >| > | > | > > plus all inclusive telephone calls to LAN lines in the UK.
| >| > | > | > >
| >| > | > | > > I'm going to subscribe to £39 a month 20MB cable broadband,
| >plus
| >| > the
| >| > | > | > > phone
| >| > | > | > > calls from Virgin Media.
| >| > | > | > >
| >| > | > | > > I've been told by a technician in BT, (naming no names), 
that
| >| > he's
| >| > | > on
| >| > | > it
| >| > | > | > > at
| >| > | > | > > home and he really gets the speeds that are promised.
| >| > | > | > >
| >| > | > | > > This guy's good and I trust his judgement.  Come on, 
anything
| >| > has
| >| > to
| >| > | > be
| >| > | > | > > better than this rubbish from BT!
| >| > | > | > >
| >| > | > | > > I'm tired of arguing, researching and learning about DSL
| >service
| >| > and
| >| > | > how
| >| > | > | > > it
| >| > | > | > > works so I could force the engineers who did do work when
| >they
| >| > came
| >| > | > out
| >| > | > | > > to
| >| > | > | > > do what they where and are being payed to do!
| >| > | > | > >
| >| > | > | > > We could go for another DSL provider but, yes there's a 
50-50
| >| > chance
| >| > | > | > > it'll
| >| > | > | > > be fine, even if it's using BT lines as they're testing 
fine.
| >| > | > | > >
| >| > | > | > > I really think some routing table at least had went wrong
| >| > somewhere
| >| > | > on
| >| > | > | > > the
| >| > | > | > > local network.
| >| > | > | > >
| >| > | > | > > I dont' want to be writing another email though like this 
in
| >a
| >| > | > months
| >| > | > | > > time
| >| > | > | > > because another one wont' listen.  Let's isolate it
| >completely
| >| > and
| >| > | > not
| >| > | > | > > use
| >| > | > | > > phone lines or broadband over them.
| >| > | > | > >
| >| > | > | > > On that, anyone got any decent Linksys cable router
| >| > recommendations?
| >| > | > | > >
| >| > | > | > > I sold my WRT54G thinking this was going to be great with 
BT
| >and
| >| > am
| >| > | > back
| >| > | > | > > in
| >| > | > | > > the market for a wireless router that works with cable
| >modems.
| >| > N
| >| > | > | > > technology
| >| > | > | > > is a must.  I'm sure netgear and D Link are quite nice 
these
| >| > days
| >| > | > along
| >| > | > | > > with
| >| > | > | > > Belcon but I've always used Linksys and I like they're web
| >| > utility.
| >| > | > | > >
| >| > | > | > > I'll have a look at Linksys site but anything to look for
| >would
| >| > be
| >| > | > handy.
| >| > | > | > >
| >| > | > | > > Thanks for listening to my tails of woe.
| >| > | > | > >
| >| > | > | > > My last piece of advice, educate yourselves or find someone
| >who
| >| > is
| >| > | > more
| >| > | > | > > technically minded to take charge because what I've
| >experienced
| >| > is
| >| > | > that
| >| > | > | > > they
| >| > | > | > > will hide behind anything they can including outsourced 
help
| >| > desks.
| >| > | > They
| >| > | > | > > will blame everythign on you, I've had three routers and
| >three
| >| > | > computers
| >| > | > | > > tested here.
| >| > | > | > >
| >| > | > | > > I've just decided 8MB isnt' worth this hassle when i can go
| >to
| >| > | > Virgin
| >| > | > and
| >| > | > | > > woe be tide the first manager in BT who trys to tell me 
that
| >| > they
| >| > | > dont'
| >| > | > | > > promise 8MB again!
| >| > | > | > >
| >| > | > | > > I know they don't!  But 40k and below is not an acceptible
| >level
| >| > of
| >| > | > | > > service
| >| > | > | > > on the low end of the scale!
| >| > | > | > >
| >| > | > | > > My suspection is that it's too costly to send field
| >engineer's
| >| > out
| >| > | > and
| >| > | > | > > delay
| >| > | > | > > tactics may be being applyed in the gise of support.
| >| > | > | > >
| >| > | > | > >
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| >12:19 PM
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