[access-uk] Re: BT or not to BT

Hi folks,

I'm with Virgin. They are the only ones who offer cable internet, but if you don't live in a cable area, as I do, you can opt for their ADSL service through a BT line. Virgin Media bought Telewest which used to offer cable internet, but they bought Virgin.net as well which offers ADSL internet.

HTH,
Amro
----- Original Message ----- From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 01, 2007 5:45 PM
Subject: [access-uk] Re: BT or not to BT


Hi Kevin - That's what I was thinking, we don't have the option for cable tv
here, which I assume means I cant have Virgin as my ISP?

- Andy


----- Original Message ----- From: "kevin and Emma" <kream@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 01, 2007 5:35 PM
Subject: [access-uk] Re: BT or not to BT


| hi andy, not sure if your confusing things or if i am! smile. in order to | have virgin media as your ISP, you need to have a cable connection in your
| property as you did with telewest and NTL, but you don't have to be
| subscribed to the TV packages.
| kevin - (lord l)
| "Civilization exists by geological consent, subject to change without
| notice"-Will Durant
| contact me:
| email/msn: kream@xxxxxxxxxxxx
| skype: lordandladyl
| ----- Original Message ----- | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Sunday, July 01, 2007 1:19 PM
| Subject: [access-uk] Re: BT or not to BT
|
|
| > Ah DJ, that sounds worth a look then; I thought when it was Telewest
that
| > meant cable connection rather than bt land line.
| >
| > - Andy
| > ----- Original Message ----- | > From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
| > To: <access-uk@xxxxxxxxxxxxx>
| > Sent: Sunday, July 01, 2007 1:03 PM
| > Subject: [access-uk] Re: BT or not to BT
| >
| >
| > | Andy,
| > |
| > | Do you mean cable as in cable tv?
| > |
| > | if so, no you don't.
| > |
| > | You can just have Virgin Media as your ISP.
| > |
| > | Dj Paddy
| > | Keeping in touch with me:
| > |
| > | Twitter Username- dj_paddy
| > |
| > | Twitter RSS-
| > | http://twitter.com/statuses/friends_timeline/4871941.rss
| > |
| > | BLOG RSS-
| > | http://feeds.feedburner.com/irishgeek
| > |
| > | Email/msn contact:  djpaddy@xxxxxxxxxxxxx
| > |
| > | Skype:  djpaddy
| > |
| > | My websites are mainly used for jumping off platforms, they are
| > |
| > | http://www.djpaddy.co.uk
| > |
| > | http://www.barry-toner.co.uk
| > | ----- Original Message ----- | > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| > | To: <access-uk@xxxxxxxxxxxxx>
| > | Sent: Sunday, July 01, 2007 12:06 PM
| > | Subject: [access-uk] Re: BT or not to BT
| > |
| > |
| > | >I take it you have to be on cable to go with Virgin [think there's a
| > double
| > | > entendre there :]]
| > | >
| > | > - Andy
| > | > ----- Original Message ----- | > | > From: <deonv@xxxxxxxxxxxxxxxx>
| > | > To: <access-uk@xxxxxxxxxxxxx>
| > | > Sent: Saturday, June 30, 2007 12:31 PM
| > | > Subject: [access-uk] Re: BT or not to BT
| > | >
| > | >
| > | > | We are with Virgin (used to be
| > | > | Telewest/Blueyonder) and don't have the least
| > | > | hesitation, yet, recommending them.
| > | > |
| > | > | On the few occasions I had a problem the person
| > | > | on the technical desk was familiar with the
| > | > | concept of screen readers, knowledgable, patient and resolved the
| > | > problem.
| > | > |
| > | > | What's more there is no broadband limit, prices
| > | > | are good, down-time is minimal and their talk
| > | > | anywhere telephone packages are pretty good buys
| > | > | if you call internationally and to mobiles a lot.
| > | > |
| > | > | Deon
| > | > |
| > | > | At 11:37 30/06/2007, you wrote:
| > | > | >I would get my partner to comment on this one, but as her weekend
| > will
| > | > | >be hectic, I shall respond myself, by saying that from what she's
| > told
| > | > | >me Virgin Media are very good. This might impress you actually.
She
| > | > told
| > | > | >me this morning over MSN that the signal quality of her wireless
| > was
| > | > | >excellent and that the speed was 54 MBPS, but boy was her
internet
| > | > | >connection fast as lightning! Her AVG updated in seconds, links
on
| > web
| > | > | >pages loaded in no more than a second ... I think you'll be
| > impressed
| > | > | >with Virgin Media. Good luck and let us know how you get on with
| > them.
| > | > | >On Sat, 30 Jun 2007 08:49:35 +0100, "Dj Paddy"
| > <mygroups@xxxxxxxxxxxxx>
| > | > | >said:
| > | > | > > Hi all,
| > | > | > >
| > | > | > > Looks like we're going to be leaving BT for Virgin Media.
| > | > | > >
| > | > | > > They can't get this broadband sorted.
| > | > | > >
| > | > | > > We've had 5, yes 5 engineers out at the house. Out of all but
| > one
| > | > new
| > | > | > > what
| > | > | > > she, was up to.  They constantly wanted to measure signal,
even
| > | > though
| > | > | > > yesterday morning a job was specifically booked to measure
| > | > throughput.
| > | > | > > The
| > | > | > > engineer who was booked for the job told me,
| > | > | > > " I wouldn't know anything about that"
| > | > | > >
| > | > | > > When I explained that wholesale and retail couldn't even ping
me
| > he
| > | > said,
| > | > | > > "I'll get my collegue to call round as my wee XP laptop
wouldn't
| > be
| > | > | > > powerful
| > | > | > > enough for that".
| > | > | > >
| > | > | > > What sortive clowns are these guys employing?
| > | > | > >
| > | > | > > There's been one gentleman in BT though that I have to take my
| > hat
| > | > off
| > | > | > > to.
| > | > | > > He's a young fella like myself and we've screamed at engineers
| > | > together.
| > | > | > >
| > | > | > > We've had the phone line isolated and the modem/router
directly
| > | > wired
| > | > to
| > | > | > > it.
| > | > | > >
| > | > | > > We've had battery cleared off the line, then two weeks later a
| > lady
| > | > | > > engineer
| > | > | > > came and actually did clear the battery her male collegue was
| > meant
| > | > to
| > | > | > > have
| > | > | > > cleardd.
| > | > | > >
| > | > | > > We've had a new card, supposably fitted in the D Slam,
| > (Exchange).
| > | > | > >
| > | > | > > 4pm hits and we drop to 40k for all downloads inside the UK
| > servers,
| > | > 19K
| > | > | > > or
| > | > | > > below for outside.
| > | > | > >
| > | > | > > I've been running speed tests and I'm coming back with 1700k
out
| > of
| > | > a
| > | > | > > possible 8128k. We're in a good area, close to the exchange,
| > | > (around
| > | > | > > 1500metres), and we recieve the full 8128 signal.
| > | > | > >
| > | > | > > The place over there is a shambles. I'm frankly pissed off by
| > the
| > | > lack
| > | > | > > of
| > | > | > > knowledge their engineers have, this is compounded by them
| > | > attempting
| > | > to
| > | > | > > hide behind jargon.
| > | > | > >
| > | > | > > My XP laptop isnt' powerful enough to try and see if I can
ping
| > | > you....
| > | > | > >
| > | > | > > He didn't have a clue what ping was!
| > | > | > >
| > | > | > > Fair enough, alot of people I'm mailing this to might not.
This
| > | > guy's
| > | > a
| > | > | > > field engineer for a broadband internet service provider!
| > | > | > >
| > | > | > > He also tryed to give me BS about signal to noise ratio, and
| > like
| > | > with
| > | > | > > the
| > | > | > > other gentleman I explained about Shannon's theary that's used
| > to
| > | > | > > formulate
| > | > | > > this.
| > | > | > >
| > | > | > > Do these clowns talk this way to all home end users?
| > | > | > >
| > | > | > > Anyways, we're paying these jokers £52 a month for really
crappy
| > 8MB
| > | > | > > service
| > | > | > > plus all inclusive telephone calls to LAN lines in the UK.
| > | > | > >
| > | > | > > I'm going to subscribe to £39 a month 20MB cable broadband,
plus
| > the
| > | > | > > phone
| > | > | > > calls from Virgin Media.
| > | > | > >
| > | > | > > I've been told by a technician in BT, (naming no names), that
| > he's
| > | > on
| > | > it
| > | > | > > at
| > | > | > > home and he really gets the speeds that are promised.
| > | > | > >
| > | > | > > This guy's good and I trust his judgement. Come on, anything
| > has
| > to
| > | > be
| > | > | > > better than this rubbish from BT!
| > | > | > >
| > | > | > > I'm tired of arguing, researching and learning about DSL
service
| > and
| > | > how
| > | > | > > it
| > | > | > > works so I could force the engineers who did do work when they
| > came
| > | > out
| > | > | > > to
| > | > | > > do what they where and are being payed to do!
| > | > | > >
| > | > | > > We could go for another DSL provider but, yes there's a 50-50
| > chance
| > | > | > > it'll
| > | > | > > be fine, even if it's using BT lines as they're testing fine.
| > | > | > >
| > | > | > > I really think some routing table at least had went wrong
| > somewhere
| > | > on
| > | > | > > the
| > | > | > > local network.
| > | > | > >
| > | > | > > I dont' want to be writing another email though like this in a
| > | > months
| > | > | > > time
| > | > | > > because another one wont' listen. Let's isolate it completely
| > and
| > | > not
| > | > | > > use
| > | > | > > phone lines or broadband over them.
| > | > | > >
| > | > | > > On that, anyone got any decent Linksys cable router
| > recommendations?
| > | > | > >
| > | > | > > I sold my WRT54G thinking this was going to be great with BT
and
| > am
| > | > back
| > | > | > > in
| > | > | > > the market for a wireless router that works with cable modems.
| > N
| > | > | > > technology
| > | > | > > is a must.  I'm sure netgear and D Link are quite nice these
| > days
| > | > along
| > | > | > > with
| > | > | > > Belcon but I've always used Linksys and I like they're web
| > utility.
| > | > | > >
| > | > | > > I'll have a look at Linksys site but anything to look for
would
| > be
| > | > handy.
| > | > | > >
| > | > | > > Thanks for listening to my tails of woe.
| > | > | > >
| > | > | > > My last piece of advice, educate yourselves or find someone
who
| > is
| > | > more
| > | > | > > technically minded to take charge because what I've
experienced
| > is
| > | > that
| > | > | > > they
| > | > | > > will hide behind anything they can including outsourced help
| > desks.
| > | > They
| > | > | > > will blame everythign on you, I've had three routers and three
| > | > computers
| > | > | > > tested here.
| > | > | > >
| > | > | > > I've just decided 8MB isnt' worth this hassle when i can go to
| > | > Virgin
| > | > and
| > | > | > > woe be tide the first manager in BT who trys to tell me that
| > they
| > | > dont'
| > | > | > > promise 8MB again!
| > | > | > >
| > | > | > > I know they don't!  But 40k and below is not an acceptible
level
| > of
| > | > | > > service
| > | > | > > on the low end of the scale!
| > | > | > >
| > | > | > > My suspection is that it's too costly to send field engineer's
| > out
| > | > and
| > | > | > > delay
| > | > | > > tactics may be being applyed in the gise of support.
| > | > | > >
| > | > | > >
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