[access-uk] Re: BT or not to BT

hi again, actually after looking at their website that's not strictly true. they seem to offer packages using a bt phone line also. 
kevin - (lord l)
"Civilization exists by geological consent, subject to change without notice"-Will Durant 
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skype: lordandladyl
----- Original Message ----- From: "kevin and Emma" <kream@xxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 01, 2007 5:35 PM
Subject: [access-uk] Re: BT or not to BT
hi andy, not sure if your confusing things or if i am! smile. in order to have virgin media as your ISP, you need to have a cable connection in your property as you did with telewest and NTL, but you don't have to be subscribed to the TV packages. 
kevin - (lord l)
"Civilization exists by geological consent, subject to change without notice"-Will Durant 
contact me:
email/msn: kream@xxxxxxxxxxxx
skype: lordandladyl
----- Original Message ----- From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 01, 2007 1:19 PM
Subject: [access-uk] Re: BT or not to BT



Ah DJ, that sounds worth a look then; I thought when it was Telewest that
meant cable connection rather than bt land line.

- Andy
----- Original Message ----- From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, July 01, 2007 1:03 PM
Subject: [access-uk] Re: BT or not to BT


| Andy,
|
| Do you mean cable as in cable tv?
|
| if so, no you don't.
|
| You can just have Virgin Media as your ISP.
|
| Dj Paddy
| Keeping in touch with me:
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|
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| ----- Original Message ----- | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx> 
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Sunday, July 01, 2007 12:06 PM
| Subject: [access-uk] Re: BT or not to BT
|
|
| >I take it you have to be on cable to go with Virgin [think there's a
double
| > entendre there :]]
| >
| > - Andy
| > ----- Original Message ----- | > From: <deonv@xxxxxxxxxxxxxxxx> 
| > To: <access-uk@xxxxxxxxxxxxx>
| > Sent: Saturday, June 30, 2007 12:31 PM
| > Subject: [access-uk] Re: BT or not to BT
| >
| >
| > | We are with Virgin (used to be
| > | Telewest/Blueyonder) and don't have the least
| > | hesitation, yet, recommending them.
| > |
| > | On the few occasions I had a problem the person
| > | on the technical desk was familiar with the
| > | concept of screen readers, knowledgable, patient and resolved the
| > problem.
| > |
| > | What's more there is no broadband limit, prices
| > | are good, down-time is minimal and their talk
| > | anywhere telephone packages are pretty good buys
| > | if you call internationally and to mobiles a lot.
| > |
| > | Deon
| > |
| > | At 11:37 30/06/2007, you wrote:
| > | >I would get my partner to comment on this one, but as her weekend
will
| > | >be hectic, I shall respond myself, by saying that from what she's
told
| > | >me Virgin Media are very good. This might impress you actually. She 
| > told
| > | >me this morning over MSN that the signal quality of her wireless was 
| > | >excellent and that the speed was 54 MBPS, but boy was her internet
| > | >connection fast as lightning! Her AVG updated in seconds, links on
web
| > | >pages loaded in no more than a second ... I think you'll be impressed 
| > | >with Virgin Media. Good luck and let us know how you get on with
them.
| > | >On Sat, 30 Jun 2007 08:49:35 +0100, "Dj Paddy"
<mygroups@xxxxxxxxxxxxx>
| > | >said:
| > | > > Hi all,
| > | > >
| > | > > Looks like we're going to be leaving BT for Virgin Media.
| > | > >
| > | > > They can't get this broadband sorted.
| > | > >
| > | > > We've had 5, yes 5 engineers out at the house. Out of all but one 
| > new
| > | > > what
| > | > > she, was up to.  They constantly wanted to measure signal, even
| > though
| > | > > yesterday morning a job was specifically booked to measure
| > throughput.
| > | > > The
| > | > > engineer who was booked for the job told me,
| > | > > " I wouldn't know anything about that"
| > | > >
| > | > > When I explained that wholesale and retail couldn't even ping me 
he
| > said,
| > | > > "I'll get my collegue to call round as my wee XP laptop wouldn't 
be
| > | > > powerful
| > | > > enough for that".
| > | > >
| > | > > What sortive clowns are these guys employing?
| > | > >
| > | > > There's been one gentleman in BT though that I have to take my hat 
| > off
| > | > > to.
| > | > > He's a young fella like myself and we've screamed at engineers
| > together.
| > | > >
| > | > > We've had the phone line isolated and the modem/router directly
| > wired
| > to
| > | > > it.
| > | > >
| > | > > We've had battery cleared off the line, then two weeks later a
lady
| > | > > engineer
| > | > > came and actually did clear the battery her male collegue was
meant
| > to
| > | > > have
| > | > > cleardd.
| > | > >
| > | > > We've had a new card, supposably fitted in the D Slam, (Exchange). 
| > | > >
| > | > > 4pm hits and we drop to 40k for all downloads inside the UK
servers,
| > 19K
| > | > > or
| > | > > below for outside.
| > | > >
| > | > > I've been running speed tests and I'm coming back with 1700k out 
of
| > a
| > | > > possible 8128k.  We're in a good area, close to the exchange,
| > (around
| > | > > 1500metres), and we recieve the full 8128 signal.
| > | > >
| > | > > The place over there is a shambles. I'm frankly pissed off by the 
| > lack
| > | > > of
| > | > > knowledge their engineers have, this is compounded by them
| > attempting
| > to
| > | > > hide behind jargon.
| > | > >
| > | > > My XP laptop isnt' powerful enough to try and see if I can ping
| > you....
| > | > >
| > | > > He didn't have a clue what ping was!
| > | > >
| > | > > Fair enough, alot of people I'm mailing this to might not. This 
| > guy's
| > a
| > | > > field engineer for a broadband internet service provider!
| > | > >
| > | > > He also tryed to give me BS about signal to noise ratio, and like 
| > with
| > | > > the
| > | > > other gentleman I explained about Shannon's theary that's used to 
| > | > > formulate
| > | > > this.
| > | > >
| > | > > Do these clowns talk this way to all home end users?
| > | > >
| > | > > Anyways, we're paying these jokers £52 a month for really crappy 
8MB
| > | > > service
| > | > > plus all inclusive telephone calls to LAN lines in the UK.
| > | > >
| > | > > I'm going to subscribe to £39 a month 20MB cable broadband, plus 
the
| > | > > phone
| > | > > calls from Virgin Media.
| > | > >
| > | > > I've been told by a technician in BT, (naming no names), that he's 
| > on
| > it
| > | > > at
| > | > > home and he really gets the speeds that are promised.
| > | > >
| > | > > This guy's good and I trust his judgement. Come on, anything has 
to
| > be
| > | > > better than this rubbish from BT!
| > | > >
| > | > > I'm tired of arguing, researching and learning about DSL service 
and
| > how
| > | > > it
| > | > > works so I could force the engineers who did do work when they
came
| > out
| > | > > to
| > | > > do what they where and are being payed to do!
| > | > >
| > | > > We could go for another DSL provider but, yes there's a 50-50
chance
| > | > > it'll
| > | > > be fine, even if it's using BT lines as they're testing fine.
| > | > >
| > | > > I really think some routing table at least had went wrong
somewhere
| > on
| > | > > the
| > | > > local network.
| > | > >
| > | > > I dont' want to be writing another email though like this in a
| > months
| > | > > time
| > | > > because another one wont' listen. Let's isolate it completely and 
| > not
| > | > > use
| > | > > phone lines or broadband over them.
| > | > >
| > | > > On that, anyone got any decent Linksys cable router
recommendations?
| > | > >
| > | > > I sold my WRT54G thinking this was going to be great with BT and 
am
| > back
| > | > > in
| > | > > the market for a wireless router that works with cable modems. N 
| > | > > technology
| > | > > is a must. I'm sure netgear and D Link are quite nice these days 
| > along
| > | > > with
| > | > > Belcon but I've always used Linksys and I like they're web
utility.
| > | > >
| > | > > I'll have a look at Linksys site but anything to look for would be 
| > handy.
| > | > >
| > | > > Thanks for listening to my tails of woe.
| > | > >
| > | > > My last piece of advice, educate yourselves or find someone who is 
| > more
| > | > > technically minded to take charge because what I've experienced is 
| > that
| > | > > they
| > | > > will hide behind anything they can including outsourced help
desks.
| > They
| > | > > will blame everythign on you, I've had three routers and three
| > computers
| > | > > tested here.
| > | > >
| > | > > I've just decided 8MB isnt' worth this hassle when i can go to
| > Virgin
| > and
| > | > > woe be tide the first manager in BT who trys to tell me that they 
| > dont'
| > | > > promise 8MB again!
| > | > >
| > | > > I know they don't! But 40k and below is not an acceptible level 
of
| > | > > service
| > | > > on the low end of the scale!
| > | > >
| > | > > My suspection is that it's too costly to send field engineer's out 
| > and
| > | > > delay
| > | > > tactics may be being applyed in the gise of support.
| > | > >
| > | > >
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| > | >Christopher Hallsworth
| > | >E-mail: chrishallsworth@xxxxxxxxxxxxxx
| > | >Skype name chrishallsworth7266
| > | >MSN: ch9675@xxxxxxxxxxx
| > | >
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