[access-uk] Re: BT Broadband Question

  • From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 6 Dec 2009 16:18:20 -0000

Nice one Eleanor. Maybe they are different on the Mainland, but I know quite a few people in NI who dumped theirs because of things like failure of wireless signal, dropped connections etc. 



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Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
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Skype: creativeeyes
----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 4:16 PM
Subject: [access-uk] Re: BT Broadband Question
I am smilking Barbra. I am now using the BT free equipment and had a Netgear one which rubbished within 18 months and I had paid over eight pounds for it. I am delighted with my BT one though it is larger than the Netgear one. ----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 4:12 PM
Subject: [access-uk] Re: BT Broadband Question
I have been with BT since I first got the Internet about 12 or more years ago. The only times I have ever experienced any problems is when I used the free wireless hubs they sent. Both went on the skip and I invested in a NetGear one. Most BT users I know have done the same. The say it is an award winning hub, but if you ask me that must be the award for the biggest pile of junk ever manufactured. I'd swear by BT for reliability, but only if you don't use their equipment! 


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Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 4:08 PM
Subject: [access-uk] Re: BT Broadband Question
They asked me to do that and I absolutely refused. i think this is some kind of jargon their representatives are told to instruct clients on. ----- Original Message ----- From: "Saqib" <Saqib500@xxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 3:58 PM
Subject: [access-uk] Re: BT Broadband Question
I've had months of the same problem and that's why I'm no longer with them. It's much better with Sky. I pay £5 per month for 40GB of data and I only ever use around 5GB tops. I've never had a problem with the wireless modem. When I was with BT it was so randam and they use to get me to open the cover on the main socket. 

--------------------------------------------------
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 3:48 PM
To: <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Re: BT Broadband Question
That is interesting Jackie. Now someone set up mine and it is a BT Home Hub and the person who set it up informed me that it woujld take 30 minutes at least to settle if ever I unplugged it. That was a load of rubbish too, it takes about 3 minutes or less. What amuses me when I've had to contact BT is that they ask me which light is flashing or which light is not flashing, even when I have told them that I am visually impaired. Then they have said, well we cannot discuss it with you, you will have to have someone there who can see to sort it out to which i replied that was a load of rubbish too!!! Anyway I had the problem my Internet light was off and fair enough, true to BT, they did say there were problems in the area and it would right itself when the problem was solved. I thought not a problem. They gave me a telephone number to phone to check on this and when I phoned my area was not included as having a problem!!! *smile*. Anyway after some hours, hay presto, the Internet light came on and I was up and away again. 

Eleanor
----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, December 06, 2009 3:35 PM
Subject: [access-uk] Re: BT Broadband Question



Hi Chris

I've just gone to BT within the last week or so.  I didn't install
anything, simply plugged the cables in and set up my account.
A word of warning though. I had ructions with BT to start with because my modem light kept flashing on and off every 10 seconds. My colleague 
James popped round and kindly announced to BT that my modem was
resembling a Christmas tree with its lights flashing constantly.  We
were both told that I needed to let the modem settle for up to 10 days to ensure that I was getting a constant static signal. What a load of old cock and bull. I politely asked them if they'd keep my charges at a 
static zero until this settled, but they didn't seem to understand!
(smile).

It has now settled, which is perhaps just as well for them.

No, don't install any software, just plug it in.


Jackie Cairns
Braille Specialist
Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Telephone: 01604 798024
Fax: 01604 798090
Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf 
Of Chris Hallsworth
Sent: 06 December 2009 15:18
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] BT Broadband Question

Hello all,
My friend will be getting a new laptop with Windows 7 Home Premium this coming week. She's currently with the above provider. Does she require 
the software they give you or can she just plug in the Ethernet cable
and get internet access right away?
Just want to be safe and sorry.
Thank you very much. Take care.
From Chris.

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