[access-uk] Re: BT Broadband?

Hi Billy,
The only decent server I could get   in Helensburgh, apart from a one man
show who was off to Spain for three weeksand BT, was Wanadoo. I went with
Wanadoo with a 12 month contract. They offered 2 mb of speed with 2 gigs of
downloads. I opted for 6 gigs of download and paid the difference. Now I'm
told I only get 1 mb of speed as that is all my telephone line will  carry
at the moment. Of course I phoned wanadoo, looking for some kind of rebate.
I got nowhere, in spite of arguing my case with two supervisors. I was told
that the order wizard made it clear on signing up that I would possibly only
get 1 mb of speed. It did, sure, but I still expected some kind of rebate if
I fell into that category. I know of no other service wherein you pay full
whack for 50 percent of  what is on offer. I think ISP's are probably not
very well regulated by the government and get away with daylight robbery.

Peter






-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Trueblue & Proud
Sent: 14 January 2006 4:48
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Broadband?

Sandra, these are the comments i was hoping for, and i thank you.
These sort of companies will promise you the earth, and it is totally
different, when you sign up with them.
The 12 month contract, is making me think twice. I've been down that
particular road with cable, and i don't want to go that way again.
I don't want to be tied to such a contract, and i don't want download limits
in anyway.
I'm only looking for a decent service, for a decent price.
Billy


----- Original Message -----
From: "Sandra Henshall" <oceania@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, January 14, 2006 7:55 AM
Subject: [access-uk] Re: BT Broadband?


> Billy, before you definitely decide to go with BT Broadband, maybe it's 
> worth mentioning that I got caught up in a twelve month contract with BT 
> when I first got A D S L.  The service, particularly the e-mail service 
> was unreliable at best and a downright pain at worst.  Their technical 
> support was, to say the least, very poor.  Half the time they didn't seem 
> to know what I was talking about, and if they did, their stock answer was 
> that I probably had a virus and to make sure my anti-virus program was up 
> to date. It always was.  Spammers loved them too.  I got more spam that I 
> knew what to do with when I was with BT.  All this was nearly two years 
> ago so whether things have improved since then I don't know but I just 
> thought it worth a mention before you got caught in the trap.
>
> Cheers,
> Sandra.
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