[access-uk] Re: BT 1471 service caller return free

  • From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 9 Aug 2005 23:26:41 +0100

Hi Martin
>how do we find out if we are already registered with this new service?

In order to ensure that the concession is only available to those with a
 genuine need, it was decided to provide this service to any BT customer
 registered with BT's 195 Free Directory Enquiries service, as well as any
BT
customer  receiving their phone bill in an alternative format such as
Braille.

This change will be applied automatically to customer's accounts but if
you  are registered with 195 and not receiving the service, you can phone:
0800 587 0195  (Mon - Fri, 09:00 - 17:00) or write to:
Pin Registration, BT Retail, PO Box 547, Leeds, LS1 5WX.

Remember this is a BT  service, so only applies to those of us using BT
landlines,  and as far as I am aware we can only have 1 line registered for
the
free 1471-3  caller return service.

I must admit I am  surprised that RNIB  never made us aware of the
new service,  and BBC  in touch didn't either?

Regards,
Derek

e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx



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