[access-uk] Re: Audio descripption ontelevision

Hi Billy

The banner might be there, but is it turned on on your box?  The logo might 
just indicate to subscribers that the facility is functional, subject to it 
being switched on.  Sounds to me like that's your problem fella.

Now get up, have a cold shower, and ask Virgin Media how you turn it on.  It 
might be that they could send out an engineer to do that for you.  Threaten 
them if they don't!! (smile.)  Otherwise, call Richard Branson on his Virgin 
Mobile phone, where he'll likely be speaking somewhere from a hot air balloon 
on one of those Virgin Day Experiences. (big chuckle.)

Good luck, and don't lose hope.  I'm not with Virgin, so can't help you I'm 
afraid.

Jackie

Email: cairnsplace@xxxxxxx
Skype Name: Cairnsplace
  ----- Original Message ----- 
  From: TrueBlue & Proud 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Thursday, March 27, 2008 12:51 PM
  Subject: [access-uk] Re: Audio descripption ontelevision


  Jackie, I just called VM. What a carry on. They just haven't got a clue. 
  The guy was going on about sub titles, and I was pulling out the little hair 
I have left. I finally got him to understand me, and he put me through the the 
fault line. 
  The girl wasn't too much help either. 
  She told me which tv channels were AD supported by VM. Which are only 851 to 
855, I thanked her, and went through each one of those channels. They all had 
the AD banner, but no audio discription was apparent. Surely at least one of 
them were broadcasting the AD at that moment. I'm even more confused after 
talking with VM. 
  Going to lay down in a darkened room now,        

  Dinky Doo 

  Billy
    ----- Original Message ----- 
    From: Jackie Cairns 
    To: access-uk@xxxxxxxxxxxxx 
    Sent: Thursday, March 27, 2008 12:33 PM
    Subject: [access-uk] Re: Audio descripption ontelevision


    Hi Billy

    It might be that Virgin Media do support Audio Description, but that your 
box isn't yet set up to receive it.  Maybe someone on the list using Virgin 
Media could clarify this.  I'm sure that I heard they don't support it, and 
that it is only Sky or on certain models of Freeview box.  Total nonsense! good 
grief!!

    Jackie

    Email: cairnsplace@xxxxxxx
    Skype Name: Cairnsplace
      ----- Original Message ----- 
      From: TrueBlue & Proud 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Thursday, March 27, 2008 12:19 PM
      Subject: [access-uk] Re: Audio descripption ontelevision


      Hi Jackie, In that case the RNIB AD team are talking nonsense. It was 
from them I got the Instructions to set-up AD on my TV, and the Instructions 
were for Virgin Media. 
      No way am I calling VM, it would cost a small fortune. 
      It seems every call now is passed to the techy team at a considerable 
cost, no thanks,



      Dinky Doo 

      Billy
        ----- Original Message ----- 
        From: Jackie Cairns 
        To: access-uk@xxxxxxxxxxxxx 
        Sent: Thursday, March 27, 2008 11:55 AM
        Subject: [access-uk] Re: Audio descripption ontelevision


        Hi Billy

        You would need to ask Virgin Media about providing this in some way, 
but I thought it wasn't available through them.  This may have changed though, 
so don't take my word for that.

        Your alternative might be to purchase a box that carries it, but I 
personally don't understand all this crap about not having AD on all appliances 
that carry Freeview or satellite channels.  Let's just have it and stop the 
nonsense I say. (smiles.)

        Jackie

        Email: cairnsplace@xxxxxxx
        Skype Name: Cairnsplace
          ----- Original Message ----- 
          From: TrueBlue & Proud 
          To: access-uk@xxxxxxxxxxxxx 
          Sent: Thursday, March 27, 2008 11:51 AM
          Subject: [access-uk] Re: Audio descripption ontelevision


          Jackie, as you know I have Virgin Media cable tv. I had AD setup on 
my portable television in my bedroom, but it doesn't work for me. 
          I have tried to contact the RNIB AD helpline, but keep getting an 
answering machine, where I left many messages asking for them to get in contact 
with me, but as per usual, not heard anything. 

          Just to say, that everything is not all it seems with AD,    

          Dinky Doo 

          Billy
            ----- Original Message ----- 
            From: Jackie Cairns 
            To: access-uk@xxxxxxxxxxxxx 
            Sent: Thursday, March 27, 2008 10:30 AM
            Subject: [access-uk] Re: Audio descripption ontelevision


            I think so yes.  There is a national campaign going on.

            Jackie

            Email: cairnsplace@xxxxxxx
            Skype Name: Cairnsplace
              ----- Original Message ----- 
              From: Peter Beasley 
              To: access-uk@xxxxxxxxxxxxx 
              Sent: Thursday, March 27, 2008 10:20 AM
              Subject: [access-uk] Audio descripption ontelevision


              I just heard a promofor audio description on my local bbcradio 
station (bbcwm) and wonder if any or all bbc local stations are running this 
particular promo.

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