Roger,
Can you ascertain from your friend, please, whether he has to have this
new handset because he needs an extra button which has to be pressed to
receive the Audio Description. That's how I would understand it and am
about to contact NTL, so as much information in advance would be most
useful. Thanks.
--
Carol
carol.pearson@xxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of roger south
Sent: Sunday, January 08, 2006 3:40 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on NTL
Hi David et al
A friend has the NTL cable system and is currently receiving AD on BBC1
and
BBC2 at least. He may be getting it on other BBC channels but I'm not
sure
about that. Getting this information from NTL was unbelievably hard as
almost all members of the help section had no knowledge at all of it.
But
being a bit of a persistent so and so he finally succeeded. A rocky road
lay
ahead. He got sighted help to go through the menu system but it still
didn't
work. Finally he called out an engineer who said he didn't have the
correct
remote hand set. So he now has 2 for his control box as the new one has
so
many buttons on it he gets lost navigating it.
What he was not told was that the usual BBC channels he uses are in the
very
low numbers, mostly single figures but the AD channels are in the nine
hundred series channel numbers. BBC1 is either 916 or 926 I believe.
Whether
it is regional I've no idea but the engineer led him to understand it
was
national. But with the usual misinformation from NTL who knows for sure.
Roger
There are more old drunkards than old doctors.
----- Original Message -----
From: "David Russell" <david.russell8@xxxxxxxxxxxx>
To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, January 07, 2006 2:41 PM
Subject: [access-uk] Audio Description on NTL
Hi People,
I have heard rumours recently that NTL are shortly to start
broadcasting audio description. Not sure whether this is on Sky
channels or terrestrial channels, nor do I know whether it is in all
regions or only in selected areas. I have phoned NTL but the person I
spoke to knew nothing about this.
If anyone has any info, I would love to know about it.
David
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