[access-uk] Re: Audio Description on NTL
- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 9 Jan 2006 16:03:34 -0000
Yes, I read somewhere that this won't be available in London until 2007,
so I think they actually have that right.
--
Carol
carol.pearson@xxxxxxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Philip Martin
Sent: Monday, January 09, 2006 2:19 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Audio Description on NTL
Hi all,
I have tried channel 926 which is indeed BBC1 but there is no Audio
Description there. I phoned NTL who say the service does not exist, nor
did
they know anything about a special remote control.
According to RNIB Broadcasting Department the service may be in some
parts
of the country, but not in London until 2007.
My immediate reaction is to chop down the trees which stop me receiving
Sky
and also Freeview and change to one of these services. Unfortunately
the
trees are subject to a preservation order.
Regards
Philip
----- Original Message -----
From: "roger south" <roger.south@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, January 09, 2006 7:43 AM
Subject: [access-uk] Re: Audio Description on NTL
> Hi Carol
>
> It's a one time set up. Do it once and it's there for every time you
> watch
> an AD programme. If you for some reason don't want to have the AD for
some
> particular show watch it on a channel that doesn't have AD for example
> BBC1 is on 926 as well as a low number I think 1. So with AD watch 926
for
> a non AD watch 1.
>
> My understanding is you must have the new handset to set up AD for the
> first time on the system. The old hand set will go so far but will not
> finalise it into the set because of the missing button.
>
> Roger
>
>
> There are more old drunkards than old doctors.
>
> ----- Original Message -----
> From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, January 09, 2006 3:59 AM
> Subject: [access-uk] Re: Audio Description on NTL
>
>
>> Hi Roger,
>>
>> Are you saying that, whether or not you go on to these channels, you
>> first have to set up to receive AD by going through the menus and
>> that this setting up can be done with the older handset, even if the
>> correct wording is not given?
>>
>> If you're not saying that, could you please try to explain again as
>> I'm not clear of your explanation to my question. Thanks.
>>
>>
>> --
>> Carol
>> carol.pearson@xxxxxxxxxxxx
>>
>>
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>> Behalf Of roger south
>> Sent: Sunday, January 08, 2006 10:23 PM
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Audio Description on NTL
>>
>>
>> Hi Carol
>>
>> Can't remember the full details and Tony's off on holiday in Spain
>> until the end of next week so can't check with him. But the menu for
>> setting it all up
>> goes through until it asks you to press a button to set it' That
button
>> is
>> not on the hand set but there is one similar. The menu asks for a two
>> word
>> button but the hand set only has one of those words as a button so it
>> was
>> assumed the correct one. The new hand set has the two word button on
it
>> and
>> then it worded just fine.
>>
>> If you're calling NTL take a lot of long patience pills before hand
>> as you'll need them. The term "Without any product knowledge" was
>> devised for them.
>>
>> Roger
>>
>>
>> There are more old drunkards than old doctors.
>>
>> ----- Original Message -----
>> From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Sunday, January 08, 2006 6:35 PM
>> Subject: [access-uk] Re: Audio Description on NTL
>>
>>
>>> Roger,
>>>
>>> Can you ascertain from your friend, please, whether he has to have
>>> this new handset because he needs an extra button which has to be
>>> pressed to receive the Audio Description. That's how I would
>>> understand it and am about to contact NTL, so as much information in
>>> advance would be most useful. Thanks.
>>>
>>>
>>> --
>>> Carol
>>> carol.pearson@xxxxxxxxxxxx
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>> Behalf Of roger south
>>> Sent: Sunday, January 08, 2006 3:40 PM
>>> To: access-uk@xxxxxxxxxxxxx
>>> Subject: [access-uk] Re: Audio Description on NTL
>>>
>>>
>>> Hi David et al
>>>
>>> A friend has the NTL cable system and is currently receiving AD on
>>> BBC1 and BBC2 at least. He may be getting it on other BBC channels
>>> but
>>
>>> I'm not sure
>>> about that. Getting this information from NTL was unbelievably hard
>>> as almost all members of the help section had no knowledge at all of
>>> it. But being a bit of a persistent so and so he finally succeeded.
>>> A rocky
>> road
>>> lay
>>> ahead. He got sighted help to go through the menu system but it
>>> still didn't work. Finally he called out an engineer who said he
>>> didn't have the correct
>>> remote hand set. So he now has 2 for his control box as the new one
>> has
>>> so
>>> many buttons on it he gets lost navigating it.
>>>
>>> What he was not told was that the usual BBC channels he uses are in
>>> the very low numbers, mostly single figures but the AD channels are
>>> in
>>
>>> the nine hundred series channel numbers. BBC1 is either 916 or 926 I
>>> believe. Whether it is regional I've no idea but the engineer led
>>> him to understand it was
>>> national. But with the usual misinformation from NTL who knows for
>> sure.
>>>
>>> Roger
>>>
>>>
>>> There are more old drunkards than old doctors.
>>>
>>> ----- Original Message -----
>>> From: "David Russell" <david.russell8@xxxxxxxxxxxx>
>>> To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx>
>>> Sent: Saturday, January 07, 2006 2:41 PM
>>> Subject: [access-uk] Audio Description on NTL
>>>
>>>
>>>> Hi People,
>>>>
>>>> I have heard rumours recently that NTL are shortly to start
>>>> broadcasting audio description. Not sure whether this is on Sky
>>>> channels or terrestrial channels, nor do I know whether it is in
>>>> all regions or only in selected areas. I have phoned NTL but the
>>>> person I
>>>
>>>> spoke to knew nothing about this.
>>>>
>>>> If anyone has any info, I would love to know about it.
>>>>
>>>> David
>>>>
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