[access-uk] Re: Audio Description

Hi Jacky

I understand that. The programme you are watching has to have AD for you to receive it. What I was really asking was that you don't need Sky to received it, Freeview will?


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Barbara Wilson
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----- Original Message ----- From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, December 31, 2009 3:23 PM
Subject: [access-uk] Re: Audio Description


Hi Barbara

If what you buy has AD, then you will receive it. Watch the wording "compatible", because while it means you can get it with a source transmitting it, it doesn't follow the device has it built-in. So just be careful of the wording.


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson
Sent: 31 December 2009 14:58
To: Access-UK
Subject: [access-uk] Re: Audio Description

Hi

Can I just have this clarified to make myself 100% sure please?

If I buy a TV with either built-in freeview or an external box, and the TV is AD compatible, then I will be able to access audio description? I do not need to be connected to a Sky box to access AD if I have Freeview?

This is how I understand it.

This morning I went to Currys, thinking they would be able to help. I don't expect them to know everything about every TV they have, but I assumed they'd know what AD is given that they are a huge TV retailer.

I asked one of the assistants and he said he knew what I was after. He then disappeared and reappeared after a minute, saying he would have to go and ask "The big boss", So clearly he did not know what I was after.

The "Big boss", Arrived after about 10 minutes and proceeded to tell me that to get audio description I had to contact the RNIB and download it from them and that was the only way to get AD. After that I knew it was going to be a long morning! I explained this wasn't the case and he seemed quite amazed that such a thing existed in TVs. He then said if I picked out some sets they would try them. I picked out an LG and a couple of Samsungs and he proceeded to open the box of a rather cheap Digitrex and spend 10 minutes reading the manual. Then he decided to try the LG. It did not have it. I then asked him to try the Samsungs and he proceeded to try another Digitrex. Clearly a make they are trying hard to shift. He eventually tried one of the Samsungs but it did not have it. I was about to ask him to try the remaining two when he told me I would not get it in Currys and he was sorry he couldn't help me. I interpreted this as go away.
So I did.

He seemed clueless and unprepared to provide the assistance I expected off such a store.

Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

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