[access-uk] Re: Audible and listening samples again

  • From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 28 May 2011 11:25:53 +0100

Hi Andy.

My wife has the same problem, and I think it depends on the version of IE you 
are using as far as I’ve been able to work out.  According to my sighted 
support worker, the button is visible on her mac, that is to say when it is 
running a virtual machine and with a single mouse click, said support worker 
can get the sample to play no problem.  Jaws on the other hand cant recognise 
the button in the flash control, nor does it recognise that there is even one 
on the page so this looks as if its a problem between jaws and flash rather 
than with the website.  Doubtless Audible will get round to testing this out if 
enough people complain about it, though if I’m being totally honest, reporting 
problems to Audible is usually a waste of time as everything is done in the 
states, the UK arm of Audible mainly deals with marketing, customer services 
for the UK users and of course the all important rights negotiation with our 
big and not so big publishers.

All the best, Ibrahim.

From: ANDY COLLINS 
Sent: Saturday, May 28, 2011 11:13 AM
To: access-uk@xxxxxxxxxxxxx 
Subject: [access-uk] Re: Audible and listening samples again

Thanks Mary and Mike for letting us know, I'm surprised how few have commented 
on this issue from a website I know many of us subscribe to.

Apart from Ibrahim, nobody has come back to say they can get it to work, and if 
Ibrahim's watching, I'd like him to try again, and tell us how he does it, cos 
so far, nothing is working -

Andy
  ----- Original Message ----- 
  From: Mary Tottle 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Saturday, May 28, 2011 9:12 AM
  Subject: [access-uk] Re: Audible and listening samples again

   

  Same here.  I use Window-Eyes and also SA.  I sent an email and was told they 
would mention the problem to their web design people as they had received quite 
a few comments from blind users.

   

  Regards

   

  Mary

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Mike Cassidy
  Sent: 27 May 2011 18:07
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Re: Audible and listening samples again

   

  Hi,

   

  I have been unable to get the Sample Button to work using Window-Eyes.

   

  Cheers,

   

  Mike

   

  From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
ANDY COLLINS
  Sent: 26 May 2011 18:15
  To: access-uk@xxxxxxxxxxxxx
  Subject: [access-uk] Audible and listening samples again

   

  Hello all -

   

  I'm not getting anywhere with Audible so far. I've had 2 people each ask me 
what the problem is, so they can forward it to their web design team, but 
nothing has changed.

   

  Perhaps others on here might help me get a snap shot of their experiences, 
using JFW IE7 and the new Audible website? I remember Ibrahim saying it worked 
for him, as did Iain, but think he might have changed his mind.

   

  All help would be appreciated.

   

  I've got flash installed, and I've tried various ways of clicking the word 
'sample', using different cursors etc, but no joy.

   

  Thanks -

   

  Andy


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