[access-uk] Re: Asda online.

Graham and all,

        Thanks for your responses. Until recently, I too wasn't in an area
that Asda delivered to. Considering I live in a city, only a couple of =
miles
from a large Asda, this has always struck me as strange, but that's not =
why
I sent the email.

        I was disappointed to find the Asda site much more difficult to use
than either Tesco or Sainsbury. No headings or lists that I could find,
missing alt text in some awkward places, too much JavaScript all over =
the
place and the most ridiculous chicken counter I've ever come across.

        OK, so the last one has nothing to do with accessibility or
usability, but am I the only one that finds the following completely =
daft?

        You can choose from a selection of chickens weighing in at around
1.2k through 1.5k, but nothing bigger. Given Asda is a family =
supermarket,
this is strange in itself, but it gets worse.

        There are a couple of chickens which you can buy on a per kilo
basis. The price per kilo is given, but there is no way to choose the =
weight
you'd like.

        I spoke with customer services, who shrugged and said, well "you
just buy the chicken". I asked how I would know what size chicken I'd be
getting or what price I'd be charged and there was a long pause and then =
the
person eventually said, "I have no idea, I can't help you out on this =
one".

        Maybe I was unlucky, maybe I am missing something, but either way,
I'm back to Sainsburys in a hurry I think.


Regards,
L=E9onie.

--=20
http://www.tink.co.uk=20

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