One of the problems I have found is that with legitimate download sites the record companies are extremely slow to act when something goes wrong such as a file being corrupted or wrongly labelled. Indeed with one such site, the person I was dealing with got so fed up with the unwillingness of the record company to act that he bought the CD and put the uncorrupted tracks on the site himself. I bought Kate Bush's The Red Shoes from 7Digital only to find that two of the tracks were in effect missing. This was months ago and I am still waiting for the album to appear on the site properly. Certainly my money was refunded but the record companies cannot blame people for going elsewhere when they treat us customers in such a cavalier manner as if we are only cattle to be milked. The good news is that not all record companies are as bad. The Chandos site I have found to be particularly good at responding to customer problems when they occur. Iain ----- Original Message ----- From: Ray's Home To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, October 10, 2006 12:48 PM Subject: [access-uk] Re: AllofMP3 and credit card payments Well, whether I'm seen as sad, unadventurous or whatever, I've never indulged myself in free download music or the likes of what's being talked about here. For what it's worth the music I tend to listen to and buy - a lot of it locally produced and performed - I'd rather pay for. I'm not so concerned about the plight of the conglomerates who control much of the record industry now, who've done no one any favours, to put it mildy, in the past. Anyway, Here's one blokes view of the Russian provider of such bounty. For those in Birmingham and the West midlands, this was taken from Adrian Goldberg's Stirrer blogg at: http://thestirrer.blogspot.com The Stirrer news that matters, campaigns that count for Birmingham, the Black Country and beyond FROM SURFER TO PIRATE 25-09-2006 Edward Cameron on the Russian music download site that allows you to rip-off major artists with their new releases. Are they millionaires who won't miss a few quid? Or should you take the moral high ground and cough up the full cost? Get out more? With albums for less than a quid why not stay in? In my frustration at not being able to find a particular classic album on CD or on iTunes, I scoured the net for a downloadable version. To my joy and amazement I found a music download website claiming to be legit and offering albums at around $0.88. The site, musicmp3.ru is a Russian site where you credit your account with at least $20 to be allowed to download mp3s, songs playable even on Apple's notoriously incompatible iPod. For those concerned about the wrath of EMI or Sony falling on them the site claims to be fully licensed. But surely there must be a catch. Well, in the interests of investigative journalism and fresh from my victory against PayPal, I input my Mastercard number and got clicking. Within two hours I had downloaded the Best of Bowie, the new Bob Dylan album, the Fratellis, Paolo Nutini, the Guillemots, Orson, Red Hot Chili Peppers and Iron Maiden's latest. Don't judge my music tastes, just keep reading. Doing a bit of research through technology blogs I found the catch I was looking for. With the site being based in Russia I was expecting my card to be debited with several thousand pounds followed by a call from HSBC's Indian call centre. No, nothing so far. And I did not awake this morning to find a new Russian wife sitting on my doorstep expecting her visa all filled in and a job. So what was it? Well it turns out that this is pretty much just as immoral as the old peer-to-peer music swaps spawned from Napster about six years ago when this whole mp3 thing started. What you pay for is the downloaded file, irrelevant of the actual tune. It's cheap because the customer pays per megabyte rather than for the licence and royalties of the songs. Sadly it means the artist makes absolutely nothing and by paying for it I've essentially funded piracy. But until the Russian government catches up and fights against this little loophole there's absolutely nothing anybody can do. What we're dealing with here is the effect of the internet on artists all over again. Unfortunately the record companies got so greedy in the late 1990s that once we realised there was an alternative to paying £13.99 for a CD they panicked. Instead of embracing the opportunities for the future of music offered by Napster and its offspring, instead of buying the technology from its creators, the fat-cats tried to suppress it. But technology marches on, and with musicmp3.ru and its peers we are seeing the pirates' latest attempts to not just make music cheaper, but to cash in as well. So where do you stand? Will you still pay 79p per song or will you fund the cheats? I for one won't be going back to this site. iTunes is still pretty good value while buying a CD from play.com or other sites is significantly cheaper than it used to be. But like the hypocrite journo I am I certainly won't be wasting my $20 by deleting my new tunes. And no, you can't have a copy.