[access-uk] Re: Accessing ITV Player

  • From: "Andrew Roberts" <a.t_roberts02@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 11 Sep 2011 19:06:40 +0100

Steve,

I think that's a brilliant idea!  If you know of a good address to send it
to do you want to do it?  I've had no luck whatsoever!

Andrew 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Hyde-Dryden
Sent: 11 September 2011 19:02
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessing ITV Player

Hi All, thanks for the feedback and ideas.  I tried the suggestion with the
buttons and still, it didn't work.  I do have JFW V12 but even that doesn't
seem to do it.  Perhaps we should forward a copy of this thread to ITV for
their information and hopefully, implementation of further accessibility
features.

Steve


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Chris Moore
Sent: 11 September 2011 18:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessing ITV Player

Even worse trying to use it on a Mac.  I could get it to work before ITV
switched from Silverlight to Flash.  Anyone tried the ITV player for the
iPhone?  It is a joke, but can be used with practice.

On 11 Sep 2011, at 16:56, Vince Thacker wrote:


        
        Same sort of pain using NVDA, I'm sorry to say, and I have tried to
use the object navigation keys to no effect. I can see a bit, so realise
that there's a blooming great play button in the middle of the Flash object,
but ITV clearly haven't used the accessibility functions in Flash, and I
can't find a way of activating the button except by using the mouse.
         
        Vince.
         

                ----- Original Message -----
                From: Andrew Roberts <mailto:a.t_roberts02@xxxxxxxxxxxxx> 
                To: access-uk@xxxxxxxxxxxxx
                Sent: Sunday, September 11, 2011 1:40 PM
                Subject: [access-uk] Re: Accessing ITV Player

                Hi Steve,
                 
                The ITV Player I have to say is somewhat of a pain. 
                 
                About 3 weeks ago they seemed to change the look and feel of
it.  Now, when you enter on a programme, you are faced with a flash object
and you have to click the relevant button to play the video.  I have access
to three screenreaders, JAWS12, the latest version of WindowEyes, and System
Access.  Of these, WindowEyes does not recognise the buttons at all and so
you are unable to play the video as far as I can see.  You can do it with
JAWS as long as you are running JAWS12.  Any earlier version of JAWS doesn't
see these buttons either.  If you are using JAWS 12, navigate by button with
the letter B and after the search button you will hopefully find a button
which says "unlabeled 1".  This is the button you need to press to start
playback of the video.  System Access does see the buttons but it just says
button and does not give it any kind of name whatsoever.  If you are using
System Access, press enter on the first button within the flash object.
Hopefully this helps.
                 
                On the subject of the ITV Player, have you found a way using
a screenreader to tick the relevant check boxes to authorise a computer to
play restricted content?  I haven't found a way of doing this at all.  I've
written to ITV on the subject but they are simply not interested.
                 
                 
                Best wishes,
                 
                Andrew
                From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfSteve Hyde-Dryden
                Sent: 11 September 2011 12:55
                To: access-uk@xxxxxxxxxxxxx
                Subject: [access-uk] Accessing ITV Player
                 
                Hi All,
                 
                Anyone having problems using the ITV player recently.  I
used to be able to simply enter on the program name and it would play but
that doesn't seem to work any more.  I can't find any tick boxes or play
buttons either.  Any ideas anyone?
                 
                Steve
                 





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