[access-uk] Re: AVG AntiVirus

Hi All

Thanks for the suggestions about AVG, uninstalling Norton, checking firewall
settings etc.

I have checked my Windows Firewall settings and AVG is listed in the list of
exceptions - i.e. programs that are allowed to connect to the internet.
I'll try uninstalling Norton and see what happens, but to begin with I need
to uninstall AVG again so I can on that computer so I can send and receive
e-mails!!




Theresa Hodge
theresa.hodge@xxxxxxxxx



----- Original Message -----
From: "roger south" <roger.south@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 01, 2006 5:12 PM
Subject: [access-uk] Re: AVG AntiVirus


Hi Theresa

I think your problem is the Norton. Uninstalling is not enough. It has to be
removed fully. Go to the Symantec site and download the uninstall tool and
then run it. When done re-install AVG and I think your problems will be
over.

Roger

If you must choose between two evils, pick the one you've never tried
before.

----- Original Message -----
From: "Theresa Hodge" <theresa.hodge@xxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 01, 2006 4:40 PM
Subject: [access-uk] AVG AntiVirus


Hi All

When I bought a new computer back in November it came with a three-month
three trial of Norton Internet Security, so I've been using that for virus
protection up to now.  The trial has now run out and I wanted to install AVG
rather than renew Norton as I prefer it.

I downloaded and installed the free edition of AVG, but the next time I went
to download my e-mails I couldn't connect to the server, and got the error
message below:-
"The server responded with an error. Account: 'Theresa at Equal Access
Consultancy', Server: 'mailhost.zen.co.uk', Protocol: POP3, Server Response:
'-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90".

I also noticed that in my system tray there was an entry that said "AutoPop3
..." and I can't remember the rest.  The above error message came up when I
clicked on that entry in the System Tray.  There was also something at the
bottom of the screen that said "E-mail Scanner" - I'm not sure if it said
anything else.


So, my assumption is that this might be something to do with e-mail scanning
... but it seems to be preventing me from even accessing my e-mails at all!!
To restore normality for the present, I've uninstalled AVG and can send and
receive e-mails just like I could before.  I've had this problem before on
another computer, and resorted to uninstalling AVG and using Norton, which
was already on there as my husband had only just renewed it so didn't want
to abandon it just yet!



Has anyone ever come across this problem and can shed any light on the
solution?






Theresa Hodge
theresa.hodge@xxxxxxxxx





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