don't think it's norton. i used to use norton also before switching to AVG and i've never had a problem and i've not used the tool mentioned from symantec. are you using just AVG anti-virus? or is it the antivirus and firewall package? Kevin - co-owner/moderator of the blind gamers discussion list contact me via email/msn: kream@xxxxxxxxxxxx ----- Original Message ----- From: "roger south" <roger.south@xxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, February 01, 2006 5:12 PM Subject: [access-uk] Re: AVG AntiVirus > Hi Theresa > > I think your problem is the Norton. Uninstalling is not enough. It has to be > removed fully. Go to the Symantec site and download the uninstall tool and > then run it. When done re-install AVG and I think your problems will be > over. > > Roger > > If you must choose between two evils, pick the one you've never tried > before. > > ----- Original Message ----- > From: "Theresa Hodge" <theresa.hodge@xxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Wednesday, February 01, 2006 4:40 PM > Subject: [access-uk] AVG AntiVirus > > > Hi All > > When I bought a new computer back in November it came with a three-month > three trial of Norton Internet Security, so I've been using that for virus > protection up to now. The trial has now run out and I wanted to install AVG > rather than renew Norton as I prefer it. > > I downloaded and installed the free edition of AVG, but the next time I went > to download my e-mails I couldn't connect to the server, and got the error > message below:- > "The server responded with an error. Account: 'Theresa at Equal Access > Consultancy', Server: 'mailhost.zen.co.uk', Protocol: POP3, Server Response: > '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90". > > I also noticed that in my system tray there was an entry that said "AutoPop3 > ..." and I can't remember the rest. The above error message came up when I > clicked on that entry in the System Tray. There was also something at the > bottom of the screen that said "E-mail Scanner" - I'm not sure if it said > anything else. > > > So, my assumption is that this might be something to do with e-mail scanning > ... but it seems to be preventing me from even accessing my e-mails at all!! > To restore normality for the present, I've uninstalled AVG and can send and > receive e-mails just like I could before. I've had this problem before on > another computer, and resorted to uninstalling AVG and using Norton, which > was already on there as my husband had only just renewed it so didn't want > to abandon it just yet! > > > > Has anyone ever come across this problem and can shed any light on the > solution? > > > > > > > Theresa Hodge > theresa.hodge@xxxxxxxxx > > > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG Anti-Virus. > Version: 7.1.375 / Virus Database: 267.14.25/247 - Release Date: 31/01/2006 > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq