Hi Carol, I wonder how many others in your area suffered the same indignity? Banks, building societies and all sorts send out braille bills Articles for the Blind, and I'm sure that if this was a regular occurrence, we'd all be hearing about it. I'm inclined to suggest you telephone the local Post Office Sorting Office in your area, and ask for an explanation as to why Articles for the Blind was ignored in this case? Now here's the section from RNIB's web page (Link below) which I suggest makes things perfectly clear. Note the words "faithful copy" - which I assume would be true for a utility bill. My goodness, how many ways are there to say "You owe us money."? "Items not accepted under AFB" "Music audio (more than two minutes or more than 10 per cent of the total duration)" "Printed material in a font smaller than 16 point, unless it is a faithful copy of information that has been transcribed into braille, tape, CD, disk or large print, and where it accompanies the transcribed version." The Tiny URL is: http://tinyurl.com/0 The full URL which you can quote to the Post Office is: http://www.rnib.org.uk/xpedio/groups/public/documents/public website/public_afbgl.hcsp If the Post Office dig their heals in and refuse to refund you, then unless there is a valid reason for not doing so, I suggest taking this up with RNIB. George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Carol Pearson Sent: 12 September 2008 13:58 To: Access UK Mailing List Subject: [access-uk] ARTICLES FOR THE BLIND RULES Hi all, A few days ago I had a card from the good old Post Office informing me that there was an item to deliver which would cost £1.42. I had been in all day and they hadn't even knocked the door ... so that wasn't a good start! I decided, reluctantly, to take the option of putting on stamps to the value required and posting it back so that the item could be delivered. This morning I got it! It was none other than a Braille gas bill, together with its print equivalent, which I understand was in normal sized print. Of course, I was immediately a bit mad to have paid £1.42 for a gast bill which had Articles for the Blind printed on it. Please could anyone advise on the AFB rules for posting the printed equivalent along with the Braille? (As our gas bill has just risen to more than double, I'm in no mind to be paying out such amounts to receive bills from them right now!) I'd be interested in any comments about how to follow this up.Thanks.
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