[access-uk] Re: AOL (was Re: Re: BT or not to BT)

Christine, I asked dad if we can go onto broadband, and because he
doesn't use the landline a lot, only for dial-up access, he doesn't see
the point of spending money on something we won't use often, so this is
why we're sticking to dial-up. No doubt though that when Hannah and I
live together we'll get broadband and/or wireless, and probably will use
Virgin Media as our provider.
On Sat, 30 Jun 2007 14:39:14 +0100, "Christine Weetman"
<goatmum@xxxxxxx> said:
> Hi christopher, I use a router so I just Don't connect to AOL unless I
> want
> to use the instant message, in other words, you'll never see me signed on
> to
> AOL unless I happen to be on there speaking to a friend via arrangement. 
> I
> find the broadband runs slower in the evening-time.  £15 per month?  I
> pay
> £35 per month which includes all national and local calls but I need to
> pay
> line rental to BT.  My download speed is 2 gig and there is no download
> limit.  We are expecting to be upgraded to 8 gig soon at no extra cost. 
> I
> keep telling Lawrence its too costly and wanting to change to talktalk
> but
> he doesn't advise it due to the talktalk limits and poor service reports!
>  I
> don't think I could Bear dial-up now, we've been on broadband for just
> too
> long! its just great, you really ought to consider it?  Smiles.
> Christine.----- Original Message -----
> From: "Christopher Hallsworth" <chrishallsworth@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, June 30, 2007 11:13 AM
> Subject: [access-uk] AOL (was Re: Re: BT or not to BT)
> 
> 
> Christine, I'm just curious, but are you on AOL anytime dial-up, where
> you get free unlimited internet access for only £15.99 a month? If so,
> then I'm on that too! I find it accessible too, however due to me having
> 256 MB of RAM my computer sometimes crawls if I switch to the AOL
> software. Other than that I've not had any problems with AOL, well it's
> extremely rare that I come into any problems. I might know a way around
> this crawling. Instead of upgrading RAM I could find a programme that
> will minimize AOL, as well as other applications, to the system tray.
> Anyone recommend any programmes that can do this? Thanks!
> On Sat, 30 Jun 2007 10:58:14 +0100, "Christine Weetman"
> <goatmum@xxxxxxx> said:
> > My Goodness, how on Earth do you find anyone to pay £50 a Month to???
> > Shesh
> > we'r on aol and don't pay £40 per month, andwe have no phone calls to pay
> > on
> > that, aol's ver accessable, well I don't get into problems with it, its
> > never been down or anything and I just take my hat off to it.  I've been
> > offered talktalk for half of aol's price but son won't let me change as
> > they
> > have a 40 gig download limit and at many times we have the 4 of us
> > sitting
> > in this computer room tapping away on these computers and talking on the
> > phone all at once.  So is it really true 40 gig a month isn't very much?
> > I
> > can't see it somehow, but son recogns he can use that in half the month,
> > any
> > way of checking how much we do use?  Christine.
> > ----- Original Message -----
> > From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
> > To: <access-uk@xxxxxxxxxxxxx>
> > Cc: <bcab@xxxxxxxxxxxxx>
> > Sent: Saturday, June 30, 2007 8:49 AM
> > Subject: [access-uk] BT or not to BT
> >
> >
> > > Hi all,
> > >
> > > Looks like we're going to be leaving BT for Virgin Media.
> > >
> > > They can't get this broadband sorted.
> > >
> > > We've had 5, yes 5 engineers out at the house.  Out of all but one new
> > what
> > > she, was up to.  They constantly wanted to measure signal, even though
> > > yesterday morning a job was specifically booked to measure throughput.
> > The
> > > engineer who was booked for the job told me,
> > > " I wouldn't know anything about that"
> > >
> > > When I explained that wholesale and retail couldn't even ping me he
> said,
> > > "I'll get my collegue to call round as my wee XP laptop wouldn't be
> > powerful
> > > enough for that".
> > >
> > > What sortive clowns are these guys employing?
> > >
> > > There's been one gentleman in BT though that I have to take my hat off
> to.
> > > He's a young fella like myself and we've screamed at engineers together.
> > >
> > > We've had the phone line isolated and the modem/router directly wired to
> > it.
> > >
> > > We've had battery cleared off the line, then two weeks later a lady
> > engineer
> > > came and actually did clear the battery her male collegue was meant to
> > have
> > > cleardd.
> > >
> > > We've had a new card, supposably fitted in the D Slam, (Exchange).
> > >
> > > 4pm hits and we drop to 40k for all downloads inside the UK servers, 19K
> > or
> > > below for outside.
> > >
> > > I've been running speed tests and I'm coming back with 1700k out of a
> > > possible 8128k.  We're in a good area, close to the exchange, (around
> > > 1500metres), and we recieve the full 8128 signal.
> > >
> > > The place over there is a shambles.  I'm frankly pissed off by the lack
> of
> > > knowledge their engineers have, this is compounded by them attempting to
> > > hide behind jargon.
> > >
> > > My XP laptop isnt' powerful enough to try and see if I can ping you....
> > >
> > > He didn't have a clue what ping was!
> > >
> > > Fair enough, alot of people I'm mailing this to might not.  This guy's a
> > > field engineer for a broadband internet service provider!
> > >
> > > He also tryed to give me BS about signal to noise ratio, and like with
> the
> > > other gentleman I explained about Shannon's theary that's used to
> > formulate
> > > this.
> > >
> > > Do these clowns talk this way to all home end users?
> > >
> > > Anyways, we're paying these jokers £52 a month for really crappy 8MB
> > service
> > > plus all inclusive telephone calls to LAN lines in the UK.
> > >
> > > I'm going to subscribe to £39 a month 20MB cable broadband, plus the
> phone
> > > calls from Virgin Media.
> > >
> > > I've been told by a technician in BT, (naming no names), that he's on it
> > at
> > > home and he really gets the speeds that are promised.
> > >
> > > This guy's good and I trust his judgement.  Come on, anything has to be
> > > better than this rubbish from BT!
> > >
> > > I'm tired of arguing, researching and learning about DSL service and how
> > it
> > > works so I could force the engineers who did do work when they came out
> to
> > > do what they where and are being payed to do!
> > >
> > > We could go for another DSL provider but, yes there's a 50-50 chance
> it'll
> > > be fine, even if it's using BT lines as they're testing fine.
> > >
> > > I really think some routing table at least had went wrong somewhere on
> the
> > > local network.
> > >
> > > I dont' want to be writing another email though like this in a months
> time
> > > because another one wont' listen.  Let's isolate it completely and not
> use
> > > phone lines or broadband over them.
> > >
> > > On that, anyone got any decent Linksys cable router recommendations?
> > >
> > > I sold my WRT54G thinking this was going to be great with BT and am back
> > in
> > > the market for a wireless router that works with cable modems.  N
> > technology
> > > is a must.  I'm sure netgear and D Link are quite nice these days along
> > with
> > > Belcon but I've always used Linksys and I like they're web utility.
> > >
> > > I'll have a look at Linksys site but anything to look for would be
> handy.
> > >
> > > Thanks for listening to my tails of woe.
> > >
> > > My last piece of advice, educate yourselves or find someone who is more
> > > technically minded to take charge because what I've experienced is that
> > they
> > > will hide behind anything they can including outsourced help desks.
> They
> > > will blame everythign on you, I've had three routers and three computers
> > > tested here.
> > >
> > > I've just decided 8MB isnt' worth this hassle when i can go to Virgin
> and
> > > woe be tide the first manager in BT who trys to tell me that they dont'
> > > promise 8MB again!
> > >
> > > I know they don't!  But 40k and below is not an acceptible level of
> > service
> > > on the low end of the scale!
> > >
> > > My suspection is that it's too costly to send field engineer's out and
> > delay
> > > tactics may be being applyed in the gise of support.
> > >
> > >
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> Christopher Hallsworth
> E-mail: chrishallsworth@xxxxxxxxxxxxxx
> Skype name chrishallsworth7266
> MSN: ch9675@xxxxxxxxxxx
> 
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Christopher Hallsworth
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Skype name chrishallsworth7266
MSN: ch9675@xxxxxxxxxxx

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