[access-uk] Re: A Very frustrating day!
- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 12 Apr 2005 21:25:12 +0100
Hi Clive,
Are you having the same issues with this sim card when making/receiving
calls via the Vodaphone network? If if it is working fine, the sim may
be a problem - although it should work with the phone. I am stabbing in
the dark here, but it maybe that the older sim is using another voltage
that is not written into this mobile phone, so the phone is only going
to work with newer sim cards that use a different voltage? I seem to
remember this problem the other way round with a Motorola phone locking
up with a new Orange PAYG card, it could be that the talking phone does
not support older cards though?
I have sent you under separate cover the manual for the talking phone
which I just happened to have in my filed mail folder.
Thanks.
Andrew.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Clive Pallett
Sent: 12 April 2005 20:50
To: Access-UK
Subject: [access-uk] A Very frustrating day!
Hello everyone,
this morning I took delivery of my new Owasys 22C mobile phone. My
excitement soon diminished when I discovered there were no Braille
instructions included and the CD provided is completely unreadable. In
fact, the message came up saying the disc was not formatted and was
asking if I wished to proceed. I called RNIB customer Services asking
what was going on and was bluntly told I was lucky to have waited 12
days as some have been waiting for 3 months. I said I didn't mind how
long I had to wait so long as accessible documentation was included, and
when I purchased the phone on 1 April I was told Braille instructions
would be sent.
On top of this, I am having trouble accessing our T-Mobile network. I
am using the SIM card from our old Nokia 3310 and I cannot call out from
the phone, although I can receive calls. When I try to call our
voicemail service, the phone locks up and I have to remove the battery.
Upon switching on again I receive a network text message, and as soon as
I accept it the phone reboots. after that I cannot call any numbers.
I phoned RNIB again and asked if it is possible the phone is locked to
Vodafone. the person who is dealing with the Owasys phones wasn't
available, so the lady I spoke to made a note of my problem and said she
will call me tomorrow. Maybe there is a fault with my phone. Is anyone
on the list having similar problems with the Owasys phone and is on
T-Mobile?
apart from all this hassle, I like the phone, and thanks to my wife
Moray reading some of the user guide and me exploring the menus, I am
quite comfortable with the functions. I hope something can be sorted,
even if it means me returning the phone for a replacement.
Best wishes,
Clive Pallett
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