HI Jackie and Dave,
I also am in the same boat and I phoned 195 to register, the operator
didn't have a clue what I was on about and told me to contact customer
services, so I did and spoke to a foreign person who also didn't have a
clue what I was on about, so I gave it up as a bad experience. It's not
worth the hassle.
Good luck to all those who manage to register.
Jim.
----- Original Message -----
From: "Jackie Cairns" <cairnsplace@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 3:21 PM
Subject: [access-uk] Re: 1471 free ring back
Thanks Dave. I'm in the same boat as yourself on this one, so will do.
Jackie
----- Original Message -----
From: "Ankers, Dave (UK)" <Dave.Ankers@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, November 29, 2007 2:42 PM
Subject: [access-uk] 1471 free ring back
Hi All,
I have been watching the thread and remembered that I was being charged
for this service. So I rang 195 and enquired about it. The first
advisor told me to contact BT to register, so I did and eventually got
through to the age and disability department, number 0800 9195 91, and
was told that it is with the 195 service that one needs to be
registered. So back to them and the second advisor agreed and put me
through to registration. Apparently those newly registered are
automatically registered on the 1471 ring back service, and those like
myself have to ask to be registered. Why they don't just register
everyone is beyond me. So if you phone 195, ask for registration and do
not accept being told to contact BT.
Dave
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