Hi Colin and all, I am on the phone with one of the tech guys at Certiport trying to resolve the testing environment issues we are having with our PCs at CBE. While I had him on the phone, I spoke to him about the issue we had with the Premiere Pro exams at our AAMT session two weeks ago. He has indicated that there are some scoring issues with exams if the device is using the wrong browser.The challenge is that some of the exams need Safari (InDesign and Illustrator) and some need Chrome (Photoshop, Premiere, Dreamweaver, and Flash). Since Premiere Pro exam needs to be taken using Chrome, if it was run using Safari, he said that it looks like it works, but there can be issues with scoring. Apparently when you click the desktop icon, it will launch the exam in whatever the default browser is set as. So when you want to take exams on the browser that is not the default, you need to open the correct browser first and then drag and drop the desktop icon onto the correct browser to launch it. I am not sure which browser is the default at your lab in Rocky View, Colin, but that may have been part of the problem. I hope this helps. Unfortunately, we wasted at least 6 vouchers on exams that produced invalid results. I am not sure whether we want to ask for replacements or not. They have said we would need to go through our regional sales person. Sue Bell Senior Education Specialist – Innovation and Learning Technology Calgary Board of Education (www.cbe.ab.ca<http://www.cbe.ab.ca/>) Have you tried CORE yet? (www.albertacore.ca<http://www.albertacore.ca/>) Adobe Master Teachers of Alberta & Adobe Education Leader c|403-604-8309 t|403-817-7597 [X] -- This is the Alberta Adobe Master Teacher Listserv. It is used to effectively communicate with the members of this community of practice. Adobe Connect meeting room: http://abed-lrc.adobeconnect.com/amt/ TheConcourse: http://www.theconcourse.ca Adobe Education Exchange: http://edex.adobe.com/ AAMT YouTUbe Video: http://www.youtube.com/watch?v=sWi3TbAP8cQ ABED/Adobe Agreement (ESO): http://education.alberta.ca/admin/technology/tools-and-resources/software.aspx Home Use Agreement: http://www.lrc.education.gov.ab.ca/pdf/AdobeHomeUseFAQ.pdf