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FBI Probes Hacks on Ford, Experian
- From: alerts@xxxxxxxxxxx
- To: cybercrime-alerts@xxxxxxxxxxxxx
- Date: Mon, 20 May 2002 17:01:52 -0400
FBI Probes Hacks on Ford, Experian
By Beth Cox
http://www.internetnews.com
The FBI is investigating a hacker attack against credit reporting agency
Experian and Ford Credit that resulted in the theft of personal information
about 13,000 consumers in affluent areas around the country.
Ford Motor Credit, the financing arm of the car company, sent certified letters
to all of the consumers involved cautioning them to be on the alert for signs
of identity theft.
The hackers accessed an Experian database and downloaded the information, which
included Social Security numbers, addresses, account numbers, creditor names
and payment history -- everything needed to commit credit fraud.
"There was fraud perpetrated on these consumers, on Experian and on Ford
Credit," Richard Van Leeuwen, Ford Credit executive vice president, was quoted
as telling the Detroit News.
Ford apparently was contacted by Experian in February after the agency received
numerous calls about unauthorized credit checks, which appeared as though they
were made by Ford Credit's Grand Rapids, Mich., office.
FBI special agent Dawn Clenney told the Associated Press that the matter is
under investigation but declined to give details.
Ford Credit said in a letter to the victims that the hackers used an
authorization code from Ford Credit to get the credit reports from Experian,
one of the top three major reporting agencies.
Ford Credit spokesman Dan Jarvis told InternetNews.com that it was the Experian
credit reporting system that was hacked. "We don't have a system in which we
keep people's credit reports," he said.
Only about 400 Ford Credit customers had data stolen, but the company decided
to alert all of the victims by certified mail, Jarvis said. Once into the
system, the thieves took data on residents of more affluent areas around the
country.
How did it happen? "There are theories, but we're waiting for the FBI to tell
us," Jarvis said. "They left a footprint that said Ford Credit was there ... we
made a decision that these folks should know."
"This is not just a credit card number; this is the whole kazoo," Richard
Power, the editorial director for the Computer Security Institute, an industry
trade group, told the New York Times. "A criminal could use the data to make
credit card charges or even open bank and credit card accounts in the victim's
name."
Experian, which had no immediate comment, is a subsidiary of GUS plc and has
headquarters in Nottingham, UK, and Costa Mesa, Calif.
http://www.internetnews.com/dev-news/article/0,,10_1136531,00.html
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