faultmanagement: Peek-FMS

We are a group of users (mainly local authorities) that run a fault reporting system that is marketed through Peek Traffic, a traffic signal company. The current system being used is working on a 16 bit platform using access data base and there are a number of different versions being supported to meet the individual requirements of each local authority. In an attempt to move forward it is proposed to develop a 32 bit system that will meet the requirements of all users. We therefore need to come up with a specification for the new system. As the users are from all over the country it is very costly to all get together to discuss the requirements of the new system and the short falls of the current systems. A free list type of system would appear to be perfect for discussing our requirements in a controlled but fairly open environment before approaching the supplier with a specification for an initial software release.

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