FreeLists / webproducers / [webproducers] Re: Webtrends inaccurate?

["John Carles" <johncarles@xxxxxxxxxxxxx>]

The other thing to consider is what files are being counted and what are
not.

I've been in many situations where numbers were off because certain files
were counted that should not, or vice-versa.  Make sure that you agree what
does not count as traffic - error pages, certain cgi's html, .jsp files etc.


----- Original Message -----
From: "KT" <tearsign@xxxxxxxxx>
To: <webproducers@xxxxxxxxxxxxx>
Sent: Thursday, February 28, 2002 4:28 PM
Subject: [webproducers] Re: Webtrends inaccurate?


>
> Hmmm.  That does explain a lot.
>
> Thanks!
> Kane
> --- hoyaduke@xxxxxxxxxxxxxx wrote:
> > I believe the webtrends live product uses client
> > side javascripting to send a message to a webtrend's
> > server that collects the data.  This is a very weak
> > design as it relies on client side javascript.
> > There are any number of ways it could break causing
> > the differences between your weblogs and what
> > webtrends is reporting to you.  The advantage is of
> > the live product is real-time reporting, the
> > disadvantage is lack of reliability.
> >
> > As a rule of thumb, I never put anything that is
> > mission critical in client side functions because it
> > is too unreliable.  You have no control over the
> > client that your end-users have.  If you need
> > accurate traffic reporting you are better off
> > switching to the server-side solution unless you
> > need the data in real-time.
> >
> > =Duke
> >
> >
> > webproducers@xxxxxxxxxxxxx wrote:
> > >
> > Hi guys,
> >
> > Thanks for the input guys.  The webtrends that's put
> > up is a live version.  From what I understand it's a
> > javascript that creates a count everytime someone
> > visits the site, so the way Webtrends is set up,
> > it's
> > entirely independent of the web logs.
> >
> > Kane
> >
> >
> > --- morry  wrote:
> > >
> > > I'm not sure how this can be because we take the
> > log
> > > files and run them
> > > through webtrends. Are you doing it this way or do
> > > they have a live
> > > version running? Eithe rcase webtrends just
> > > porcesses the log files as far
> > > as I know.
> > >
> > > MOrry
> > >
> > > On Thu, 28 Feb 2002, KT wrote:
> > >
> > > >
> > > > Hi alia,
> > > >
> > > > I have a question.  Our marketing people just
> > came
> > > > back with web page stats from Webtrends and that
> > > > doesn't jive with our ISP's log files.  Our ISP
> > > told
> > > > us that Webtrends is notoriously inaccurate?  Is
> > > that
> > > > true?  Does anyone have any experience with
> > them?
> > > >
> > > > Thanks,
> > > > Kane
> > > >
> > > >
> > > >
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