Smart card problems on NeowaresThis somehow sounds strangely familiar...
We tried, oh Lord how we tried to make these things work with CACs (we're .mil
too) and they just failed miserably. We were using neolinux - don't recall if
we ever tried their WinCE units - and PS4.0 on W2K3 servers with TW/ACG. IIRC
NeoWare even sent folks out to one of our offices and they could never get them
to work properly (same symptoms that you're experiencing). Anyway, we sent them
back and went with embedded XP on the HP units as Greg is a HUGE HP/Wyse TC fan
(he loves Devo too). :D
Send them back while you can get your money back.
----- Original Message -----
From: Minero, Hector B CIV NSWCDD, K55
To: thin@xxxxxxxxxxxxx
Sent: Thursday, December 06, 2007 3:28 AM
Subject: [THIN] Smart card problems on Neowares
Hi all, I've been fighting this problem for a week and can't seem to find a
solution.
We just bought a few Neowares and we are having problems with Smart cards
becoming unresponsive. The Neowares connect via ICA to PS 4.0 Win2k3 servers.
Users log on with their Smart cards, they lock their screen, and take their
cards out. When they try to unlock their screen, the system will not unlock.
It gives different messages such as "The credentials cannot be verified",
sometimes it does not prompt for a PIN, sometimes it is plainly unresponsive.
We are running:
PS 4.0 Hotfix Rollup 3 and some at 4, Win2k3 SP2.
The servers have: ActivClient 6.1, and Tumbleweed Desktop Validator.
Linux Neowares (Neolinux version 4.0, revision 5267)
On a side note, this problem is not showing for 200 XP Wyse clients. So,
this seems to be a Neoware-Citrix issue. We called Neoware support and they
said they are aware of it, but think it's a Citrix problem.
I'd just like to know if anyone out there has experienced similar issues.
Thanks,
_________________________
Hector Minero
