[THIN] Re: OT Remote control PCs behind NAT firewall
From: "Roger Wright" <rwright@xxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Date: Wed, 2 Feb 2005 11:05:33 -0500
I do that all the time. I prefer to use RemoteAdmin to get into the
network and then use Remote Desktop or VNC to access every other
machine.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Bruce Jarrett-Norton
Sent: Wednesday, February 02, 2005 10:54 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT firewall
That is a great idea..
So what you are saying is to install your "primary" remote software like
GoToMyPC on one pc and then run VNC from there after you connect to it.
Bruce
Dart Energy Corporation
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Nicolai Imset
Sent: Wednesday, February 02, 2005 10:35 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT firewall
I beleive the easiest for you would be to set up a remote
ocmputer behind their firewall.
from that computer you can easily run any remote control product
i would then use VNC,Dameware. (VNC is free, Dameware is not free but i
think the license says you only need one 1 as it's only 1 user using it)
Also with only natting you would at best reach one of the pc's
behind each firewall...
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Evan Mann
Sent: Wednesday, February 02, 2005 4:27 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT firewall
VNC will require firewall configuration to pass the proper port
through, unless you set it to use port 80 inbound. I think that would
work.
If you want something to use that requires no firewall config
then the big name is GoToMyPC for smal volume or GoToAssist for
enterprise. Both are from Citrix Online.
With GoToAssist, the general setup is the endser goes to a
webpage and requests help from the tech. It downloads a component, and
you take control. GoToMyPC is the same premise but you as the tech would
go to a website and click into someones computer.
If your going to use it for more then a handful of machines,
GoToAssist is what you'll probably have to use. It's NOT cheap however,
but it's probably the best tool for this type of support. Even though I
support 99% of my users via Remote Administrator or RDP, we still pay go
GoToAssist for those users when RAdmin/RDP is not a viable options.
There are other shareware type products that either work through
port 80 or in a GoToAssist type fashion but using actual software
clients instead of a web interface, but still transmit data over port
80. I've not used any of those however.
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Bruce Jarrett-Norton
Sent: Wednesday, February 02, 2005 10:18 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Remote control PCs behind NAT firewall
Two words..
Tight VNC..
Free - remote control pc desktops - rocks.
Saved me more travel time that I could care to count.
Bruce Jarrett-Norton
Dart Energy Corporation
BTW: We install Tight VNC on the users side and having start as
a service. Then we use what is called Ultra to control the pcs.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Shrewsbury
Sent: Wednesday, February 02, 2005 10:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] OT Remote control PCs behind NAT
firewall
My company is using Citrix more and more from remote
locations. Unfortunately I'm tending to run into PC OS problems more
often then not and talking the users through the simplest tasks in some
cases is very painful.
Does anyone know of a web based remote control program
what will work without any firewall configuration and allow me to easily
remote control remote PCs? I would think it needs to be HTTP based so I
can easily traverse firewalls. Citrix has "go to my PC" but it is
expensive...I need something cheaper.
Most of the PCs are XP and have RDP but that would
require me to setup port forwarding on the firewalls and I don't want to
do that.
Any suggestions?
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA
Network Administrator
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