FreeLists / si-list / [SI-LIST] Hello from the staff

[John Madden <weez@xxxxxxxxxxxxx>]

Hello, 

First, let me apologize for the intrusion and somewhat off-topic post.  I 
don't ordinarily step in like this, but I feel that the circumstances 
warrant it.

I run the systems here at FreeLists, and I'd like to send a brief note 
about what happened on si-list this afternoon.  I've already seen a couple 
of messages in the archives about it, so I guess I don't need much of an 
ice breaker.

The thing is, this is a free/Free service.  We make no money, sell 
nothing, and get nothing in return for what we do here.  This afternoon, 
the mail queues were so stuffed (roughly 30k emails at one point) that the 
quality of service for everyone basically flew out the window.  So for 
those of you who received those huge messages, I apologize, and for those 
who didn't yet, you won't -- I was forced (after letting them sit there 
for 8 hours) to delete them from the queue.  

During those 8 hours, our T1 was completely saturated, meaning no one else 
was getting any mail.  I really hate to do what I had to do this evening, 
but when it comes to a near denial of service for the majority of list 
subscribers, drastic measures sometimes have to be taken.  

Please refrain from sending large attachments in emails, whether you're on 
a mailing list or not.  Take advantage of places like geocities and 
tripod, use their bandwidth for things that should be on the web anyway.

We're constantly looking for ways to improve our services, and well, this 
will prompt us to work a little more quickly toward solutions that will 
prevent this sort of thing from happening in the future.  

I hope you all enjoy what FreeLists has to offer.  Feel free to direct any 
questions or comments to myself or staff@xxxxxxxxxxxxxx

Thanks, 
  John


- FreeLists Staff


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