Re: [PCWorks] OK ... here's a network problem to add to the list traffic LOL
From: Peter Kaulback <peter@xxxxxxxxxxxxxxxxx>
To: pcworks@xxxxxxxxxxxxx
Date: Tue, 10 Jun 2008 10:43:59 -0400
Linda, does your new Dell have Vista installed or XP? There are some
differences between the 2 in how they handle DHCP and static IP
networks, I saw an article pertaining to how Vista handles dhcp. What
are you running on the other computers, probably XP I would presume but
it is good to know.
A relative whose employer uses only Dell from laptops to servers has had
the occasional system be flaky for no apparent reason. They get the same
desktop for all developers and yet 1 desktop was slow and had difficulty
connecting to the lan consistently and after endless support calls they
could replace it altogether.
Which Linksys model do you have?
Peter Kaulback
Linda F. Johnson wrote:
> Just to keep you all up to date ... the connection only lasted a day ...
> this morning when I turned on the computer it told me a network cable was
> unplugged again so I called Dell and of course they had me running up and
> down the stairs for an hour unplugging and replugging everything (which I
> tried to explain to them that I've already done a few times) ... but, bottom
> line is all cables and router ports still work on the other computers and
> none of them worked on the Dell ... so she had me plug the Dell directly
> into my cable modem, bypassing my router completely and it connected to the
> internet fine (though I'm not convinced that connection would have lasted
> much longer than the others), but based on this she basically refused to
> help me anymore ... she said the problem was with my router .... so I hung
> up and reconnected the router to the modem and rebooted the modem and then
> none of my computers would connect to either my home network or the internet
> AND I couldn't even get to my router via my browser ... so at this point,
> I've only got my laptop hooked up, directly to the cable modem and I just
> ordered a new router from newegg.
>
> Bottom line is my router is an old Linksys so replacing it is probably a
> good idea anyway .... but I sure hope it solves this problem or Dell's gonna
> get one nasty phone call from me!! I'm going away for a few days so I
> probably won't get around to setting up the new router until next week, but
> I'll let you all know how it goes.
>
> Thanks again .... and wish me luck ;-)
>
>
> Linda
>
> *********************************
> Linda F. Johnson
> Linda's Computer Stop
> http://personal-computer-tutor.com
>
> =========================
=========================
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