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[blindipod] Re: shuffle software installation problem

  • From: "Gary Robinson" <gary.r@xxxxxxxxxx>
  • To: <blindipod@xxxxxxxxxxxxx>
  • Date: Thu, 24 Nov 2005 23:18:19 -0000
Hi Louise,

many thanks for the help on entering the serial number for the IPOD. Having got that far without any problems I was dissappointed to get stuck at the last hurdle. I got a sighted friend just to click on the field and we entered the serial number and we were ok.
Still haven't found an electronic version of the user guide yet, still think it's strange that it's not on the CD.


Gary
----- Original Message ----- From: "Merrill Louise" <merrill.louise@xxxxxxxxx>
To: <blindipod@xxxxxxxxxxxxx>
Sent: Tuesday, November 22, 2005 10:31 PM
Subject: [blindipod] Re: shuffle software installation problem



It is necessary to click the box where you enter the serial number with a mouse. You probably need sighted assistance for this. Merrill

On 11/22/05, Gary Robinson <gary.r@xxxxxxxxxx> wrote:
Hi,

I've just bought a shuffle and seem to be having an inordinate amount of
difficulty in installing the IPOD software on my Windows XP home/sp2 PC.
When I get to the point where you enter the serial number of the IPOD it
just beeps every time I type a character (I've checked that the 11 char
serial no on the back of the IPOD is correct).
Viewing the screen in Jaws cursor mode I can't find the data entry field on
the screen which is strange. I've tried turning Jaws off and using Narrator
but with no difference.
Has anyone come across this problem before and found a way around it?


Looking on the software CD I was suprised to find both the manuals for the
NANO and IPOD but nothing for the shuffle has anyone come across this
before, is there an electronic manual for the shuffle?
Any help welcome.

Thanks

Gary

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